Cynthia Justice

Supervisor Jon Brashear

Provided clinical oversight for staff and services. Managed the day-to-day operations of a multi-disciplinary team at the Crisis Center and Crisis Hotline. Conducted interviews and hired new clinicians.Monitored patient progress, ensuring quality care was provided. Collaborated with other departments to coordinate health services across multiple facilities. Supervised Quick Response team.

Secured credentialing with OMHAS, MCO's and governing bodies. Developed policies and procedures to ensure compliance with regulations and standards of care. Provided onboarding and coaching to new hires and prepared staff to handle various responsibilities. Engaged with other members of community to increase access to care to individuals with substance use disorder. Maintained electronic health record and created clinical forms meeting compliance to regulatory boards. Administered operations for recruiting, hiring, marketing, training, accounting, budget planning, authorizing expenditures and coordinating reporting.

Supervisor Mary Irwin, LISW-S.

Supervised residential care program for victims of human trafficking, outpatient clinic and Utilization management team. ten person team of multidisciplinary staff and social work interns for dually diagnosed population. Provided routine management and crisis response with an authoritative and professional manner. Created and implemented improvement plans to resolve issues and drive improvements to improve client care. Coordinate weekly work schedules for employees. Interview applicants and make recommendations to hire staff for the clinical department. Provided patient diagnosis and review of client records for outpatient program. Developed and arranged continuing education opportunities for all staff to increase knowledge and skills. Processed monthly reports for department performance. Evaluated accuracy and compliance of all documentation and reports. Directed the installation of improved work methods and procedures to achieve agency objectives.

Supervisor Krista Duckett, LISW-S. Advanced working knowledge of a variety of modalities, such as cognitive behavioral therapy and motivational interviewing. Complete psycho-social mental health evaluation for mental illnesses, when indicated complete treatment planning, therapy and case management while making appropriate referrals for pharmacological management and other community resources. Collaboration with Opportunities for Ohioans with Disabilities. Assisting clients in employment search and housing needs. Providing advocacy and collaboration in the local drug court setting. Member of Scioto County Common Pleas Drug Court, Municipal Drug Court and Family Reunification Drug Court.

Supervisor Carol Easter, LSW.

Care Coordination in a facility that helped in the start of the Health Home Program model of treatment and the concept of integrated care. Worked closely with Managed Care Providers. Evaluating needs, coordinating care, and monitoring outcomes. Tracked and monitored Quality Health Indicators and providing collaborative care with primary health care provider and education on improving overall health. General knowledge of chronic physical health conditions and the importance of integrated care. Provided on-call care with crisis screenings, intervention and hospitalization placement in state and local hospitals when needed for at risk patients. Management of case including linkage to appropriate community resources. Assistance to clients with obtaining benefits, housing and other needs to improve activities of daily living. Maintained patient privacy and confidential patient information.

Supervisor Mary Irwin, LSW.

Program Coordinator- Managed and directed case management department (5 individuals) within the organization. Identified areas of improvement aimed at helping improve treatment delivery to SUD population. Worked as part of team to ensure proper care of women and children in residential setting. Coordinated weekly work schedules for case management and group education. Interview applicants and make recommendations to hire staff for case management. Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.

Counselor- Working knowledge of a variety of treatment approaches, such as cognitive behavioral therapy, trauma informed care and motivational interviewing. Assessment for SUD , when indicated complete treatment planning, therapy and case management . Established working relationships with outside agencies, such as court systems, family drug court, CPS, HUD, etc in order to provide optimal care.