Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cynthia Knapp

Kalamazoo MI,MI

Summary

Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Program Assistant

Community Living Options
09.2021 - 11.2023
  • Assisted with planning and coordinating day-to-day and special program activities.
  • Managed both digital and physical filing systems and retrieved documents as required.
  • Prepared clearly written and formatted documents and reports.
  • Created and updated records and files to maintain document compliance.
  • Ensure the completion of daily documentation regarding consumers.
  • Assist Program Supervisor in scheduling to cover changes due to unexpected events
  • Ensure that consumers funds are properly accounted for.
  • Ensure documentation of medical appointments, receipts and filing of all prescription and proper administration and recording of prescription and OTC medications.
  • Ensure the accuracy of medication in inventories.
  • Ensure staff are appropriately trained to use ECP ( online medication program ) for the completion of administering medication, monitoring ADL's and daily activities.
  • Ensure medications changes are completed as necessary and all consumer medications are up to date.

Program Support Staff (Direct Care)

Community Living Options
03.2003 - 09.2021


· Assisting consumers with daily task such as laundry, cooking, cleaning

· Support consumers with achieving their goals

· Shopping for household items and groceries

· Providing transportation to consumers such as doctor appointments and outings and to be their advocate

· Assist consumers with personal hygiene needs

· Assist in medication need

Education

High School Diploma -

Loy Norrix High School
Kalamazoo, MI
06.1988

Skills

  • Report Writing
  • Roadmap Planning
  • Research
  • Mail and Email Campaigns
  • Creative Problem-Solving
  • Operations Support
  • Teamwork and Collaboration
  • Driven and Outgoing
  • Event Planning
  • Valid Driver's License
  • Activity Planning
  • Staff Support
  • Multitasking and Organization

Certification

First Aid and CPR certified until March 2024

MANDT certified until 7/2024

Culture of Gentleness

Trained in medication administering


Timeline

Program Assistant

Community Living Options
09.2021 - 11.2023

Program Support Staff (Direct Care)

Community Living Options
03.2003 - 09.2021

High School Diploma -

Loy Norrix High School
Cynthia Knapp