Cynthia Knight

Facilitated pretesting processes to support doctors in informed decision-making.

Helping in the exam with Tele-Optometry, getting.

• Assisted customers in choosing eyewear to promote product satisfaction.
• Processed sales transactions with precision using point-of-sale systems.
• Maintained organized displays to improve customer experience and product visibility.
• Provided detailed information on lens options, frame styles, and care instructions.
• Addressed customer inquiries and resolved issues to foster positive relationships.
• Educated customers on optical products to enhance their understanding of vision care options.
• Greeted customers and supported them with product questions, selections, and purchases.
• Kept the store environment clean and organized to improve the overall shopping experience for customers.
• Aided customers in completing purchases, locating items, and enrolling in reward programs.
• Handled returns and exchanges with professionalism, resolving customer issues while following company policies.
• Responded to questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels by accurately processing shipments and restocking merchandise as required.