Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Lambert

West Jefferson,NC

Summary

Detail-oriented Assistant Manager offers more than an extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

31
31
years of professional experience

Work History

Assistant Manager

Salvation Army Thrift Store
Jefferson, NC
07.2026 - Current
  • Coordinated daily store operations, fostering teamwork among staff to enhance service delivery.
  • Streamlined inventory management by organizing and restocking merchandise to ensure optimal product availability.

Compiled daily financial reports and processed deposits, contributing to accurate financial tracking.

  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Managed customer service inquiries and complaints in a timely manner.
  • Monitored cash register operations, ensuring accurate transactions during busy hours.
  • Communicated effectively with customers to address inquiries and resolve issues promptly.
  • Supported inventory management by organizing and restocking merchandise efficiently.
  • Assisted in managing daily store operations and promoting teamwork among staff.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated tasks and monitored project personnel performance.

Over the Road Truck Driver

WLA Trucking
Mount Airy, North Carolina
01.2026 - 07.2026
  • Operated long-haul trucks across various states for timely deliveries.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logs of driving hours and vehicle maintenance records.
  • Communicated regularly with dispatch regarding route changes and delays.
  • Adhered to all federal and state regulations while on the road.
  • Demonstrated excellent customer service during interactions with clients and receivers.
  • Utilized GPS technology for efficient route planning and navigation.
  • Followed all applicable state and federal laws while driving long distances.
  • Participated in regular safety meetings conducted by employer or regulatory agencies.
  • Stayed up-to-date with changes in DOT regulations concerning hours of service compliance.
  • Delivered goods safely and efficiently according to delivery schedule.
  • Maintained communication with dispatch personnel regarding delivery updates and arrival times.
  • Managed paperwork related to shipments such as manifests and bills of lading.
  • Recorded delivery information such as time of delivery, product type, condition of merchandise.
  • Conducted pre-trip inspections of the vehicle's engine components, brakes, tires, lights, signals.
  • Reported any mechanical problems or vehicle damage to supervisor immediately.
  • Ensured that cargo was properly loaded and distributed in order to maintain proper balance of weight in truck bed.
  • Adhered to safety regulations when loading and unloading freight from trailers or containers.
  • Verified the accuracy of shipping documents for each load.
  • Inspected vehicle before and after trips to ensure safe operation.
  • Performed preventative maintenance checks on vehicles such as changing oil and checking fluid levels.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Team Member

Summit on Cross Mountain
Jefferson, NC
09.2022 - 10.2025

Ground maintenance

  • Assisted in daily operations to support team and customer needs.
  • Collaborated with team members to maintain a clean and organized environment.
  • Setup for wedding
  • Cleaned venue in preparation for wedding

  • Handled customer inquiries and provided helpful information promptly.
  • Communicated effectively with clients to understand their wedding vision and preferences.
  • Collaborated with vendors to secure contracts and negotiate service agreements.

Trail Guide

Burnt hill Stables
Laurel Springs, North Carolina
06.2021 - 09.2022
  • Saddle horses
  • Guide riders along the trail
  • Guided groups through scenic trails, ensuring safety and enjoyment.
  • Explained trail features and local wildlife to enhance visitor experience.
  • Prepared horses for rides, including grooming and equipment checks.

Office Assistant

Professional Business Services
Jefferson, Nc
10.1995 - 10.2009
  • Managed office communications and scheduled appointments for staff and clients.
  • Maintained filing systems and organized documents for easy retrieval.
  • Managed bookkeeping, payroll, and tax processes to ensure accurate financial records.
  • Bank reconciliation
  • Coordinated appointment scheduling for staff and clients to optimize office operations.
  • Supported report and presentation preparation for team meetings to enhance communication and decision-making.

Education

Class A CDL - CDL Driving Course

Caldwell Community College And Technical Institute
Hudson, NC
10.2025 - 12.2025

GED
Wilkesboro, NC

Skills

  • Vehicle inspection
  • Customer service
  • Safety compliance
  • Team collaboration
  • Time management
  • Customer relations
  • Employee engagement
  • Coaching and mentoring
  • Sales analysis
  • Employee scheduling
  • Employee supervision
  • Customer relationship management (CRM)
  • Adaptability and flexibility
  • Money handling
  • Closing oversight
  • Multitasking and organization
  • Schedule oversight

Timeline

Assistant Manager

Salvation Army Thrift Store
07.2026 - Current

Over the Road Truck Driver

WLA Trucking
01.2026 - 07.2026

Class A CDL - CDL Driving Course

Caldwell Community College And Technical Institute
10.2025 - 12.2025

Team Member

Summit on Cross Mountain
09.2022 - 10.2025

Trail Guide

Burnt hill Stables
06.2021 - 09.2022

Office Assistant

Professional Business Services
10.1995 - 10.2009

GED
Cynthia Lambert