Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Cynthia Ledbetter

McCordsville,IN

Summary

Results-driven sales consultant with proven expertise in guiding customers to optimal lighting solutions. Strong communicator with a focus on building lasting relationships and enhancing customer satisfaction.

Overview

25
25
years of professional experience

Work History

Sales Consultant

Gross Lighting
Indianapolis, Indiana
08.2025 - 02.2026
  • Guided customers in selecting optimal lighting solutions tailored to specific applications.
  • Evaluated customer needs and recommended effective solutions to fulfill their requirements.
  • Showcased product features and benefits to improve customer comprehension and satisfaction.
  • Listened to customers to understand needs and refer to optimal services.
  • Processed customer orders and ensured timely delivery of products.
  • Attended training sessions to improve product knowledge and sales techniques.
  • Handled credit and debit card payment processing to complete purchasing experience.

Sales Consultant

Indiana Lighting Center
Indianapolis, Indiana
08.2015 - 07.2025
  • Guided customers in selecting optimal lighting solutions tailored to specific applications.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Cultivated strong client relationships that contributed to increased sales revenue.
  • Processed customer orders and ensured timely delivery of products.
  • Addressed customer inquiries and complaints, ensuring satisfaction through effective communication.
  • Collaborated with team members to create attractive product displays in the showroom.
  • Listened to customers to understand needs and refer to optimal services.

Sales Consultant, Office Manager

Greenfield Lighting
Greenfield, Indiana
01.2001 - 12.2013
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Addressed customer requests and inquiries, enhancing overall satisfaction.
  • Assessed customer needs through active listening and observation during interactions.
  • Engaged customers in conversation, leveraging interpersonal skills to build rapport and trust.
  • Executed day-to-day duties with accuracy and efficiency to support operational goals.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Some College (No Degree) - Liberal Arts

IUPUI
Indianapolis, IN

Some College (No Degree) - Business

Butler University
Indianapolis, IN

Accomplishments

Valedictorian of Linc Administrative College

Timeline

Sales Consultant

Gross Lighting
08.2025 - 02.2026

Sales Consultant

Indiana Lighting Center
08.2015 - 07.2025

Sales Consultant, Office Manager

Greenfield Lighting
01.2001 - 12.2013

Some College (No Degree) - Liberal Arts

IUPUI

Some College (No Degree) - Business

Butler University
Cynthia Ledbetter