Cynthia Maldonado
Lake Elsinore,CA
Summary
Proven ability to enhance operational efficiency, evidenced by a track record of accurately managing data entry and appointment scheduling at Lakefront Chiropractic. Skilled in fostering patient care while adhering to HIPAA guidelines, I excel in fast-paced environments, demonstrating exceptional phone etiquette and a commitment to achieving company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Staffing Coordinator
Reliable Nursing Agency
Wildomar, CA
06.2023 - Current
- Contact candidates to inquire about their availability for shifts.
- Worked closely with compliance to ensure candidates have all credentials to work shifts.
- Reach out to hospitals via call, text or email to determine needs.
- Manage incoming calls and directed them to appropriate personal.
- Works well under pressure in a fast paced setting with continually changing staffing needs.
Office Manager
Lakefront Chiropractic
Lake Elsinore, CA
06.2020 - 06.2023
- Managed 3 employees with various personalities and from different cultures for 4 physicians.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, including medication information, symptoms and allergies.
- Performed variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction.
Entry Level Processor
Quest Diagnostics
San Juan Capistrano, CA
12.2020 - 06.2023
- Receive and open specimen bags
- Enter patient demographics, and test codes into computer system
- Prepare specimens for laboratory testing and analysis
- Ensure specimens and requisitions are correctly labeled
Caregiver
Castle Care Homes
Norco, CA
05.2019 - 07.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Caregiver
Pico De Loro
Perris, CA
10.2017 - 04.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Certified Medical Assistant - Medical Assisting
San Joaquin Valley College
Temecula, CA06.2020
High School Diploma -
Valley Adult School
Lake Elsinore, CA03.2013
Skills
- Accurate data entry
- Phone Etiquette
- Payment Collection
- Appointment Scheduling
- HIPAA Guidelines
- Computer skills
- Patient Care
Certification
- First Aid/CPR Certified
Timeline
Staffing Coordinator
Reliable Nursing Agency
06.2023 - Current
Entry Level Processor
Quest Diagnostics
12.2020 - 06.2023
Office Manager
Lakefront Chiropractic
06.2020 - 06.2023
Caregiver
Castle Care Homes
05.2019 - 07.2020
Caregiver
Pico De Loro
10.2017 - 04.2019
Certified Medical Assistant - Medical Assisting
San Joaquin Valley College
High School Diploma -
Valley Adult School