Hi, I’m
MICHAEL MEDINA
Admin Unit Clerk/ Assistant Staffer
New Brunswick,NJ
"The way you think about something changes the way you feel about it, and the way you feel about it changes the way you act"
Dr. Wayne Dyer
Summary
Dedicated administrative professional with successful experience in fast-paced healthcare settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
5
years of professional experience
1
Certification
1
Language
Work History
Robert Wood Johnson Barnabas Health
Float Pool Admin Unit Clerk/Assistant Staffing Coordinator
03.2023 - Current
Job overview
- Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
- Streamlined administrative processes for improved hospital efficiency and reduced wait times for patients.
- Assisted nurses and physicians with patient care, improving the overall quality of service provided to patients.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
- Aided in the training of new hires by sharing knowledge and best practices.
- Arranged discharges and patient transportations.
- Enhanced patient care by coordinating nursing staff schedules and assignments to ensure optimal coverage.
- Streamlined communication between nursing departments, resulting in improved efficiency and collaboration.
- Managed temporary staffing arrangements during periods of increased demand or personnel shortages to maintain consistent levels of patient care quality.
LGA9
AMAZON WAREHOUSE ASSOCIATE
07.2020 - 02.2023
Job overview
- PG (Supervisor Assistant), PACKER CERTIFIED, GIFT WRAP/SINGLES CERTIFIED, REBIN CERTIFIED, PROBLEM SOLVE CERTIFIED, SHIP DOCK CERTIFIED, SLAM CERTIFIED, PACK/REBIN/SLAM AMBASSADOR
- Reduced order processing time through effective organization and prioritization of tasks.
- Assisted in training new hires, sharing best practices, and providing support for their integration into the team.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
Lowes Home Improvement
Lowes Customer Service Specialist
03.2019 - 06.2020
Job overview
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problem solving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
Montclair State UniversityMontclair, NJ
Master of Arts from Clinical Psychology With A Con. in Children & Adol
05.2025
University Overview
- Dean's List (GPA 3.94) [Fall - 2023]
Rutgers University - Arts And Science SchoolNewark, NJ
BA - Psychology
01.2022
University Overview
- PSI – The International Honors Society of Psychology
- Tau Sigma – Academic Honors Society for Transfer Students
- NJ Stars II [Scholarship Recipient]
Rutgers University - Arts And Science SchoolNewark, NJ
BA - Sociology
01.2022
University Overview
- Tau Sigma – Academic Honors Society for Transfer Students
- NJ Stars II [Scholarship Recipient]
Middlesex County CollegeEdison, NJ
Associate of Arts from Liberal Arts (Psychology)
01.2020
University Overview
- NJ Stars I
- 3.4 GPA Graduate
- Deans List
- Business Club
- NJ Stars I [Scholarship Recipient]
Middlesex County Vocational School PiscatawayPiscataway, NJ
High School Diploma
01.2018
University Overview
- Ranked in number 9 in my class.
- Major in Computer Systems Technology.
- NJ Stars Recipient. (Scholarship)
- Honor Roll student almost every single marking period I attended the school.
- Skills USA Member.
Skills
- Medical Records Maintenance
- Accurate Data Entry
- Critical Thinking
- Multitasking Abilities
- Healthcare Software Knowledge
- HIPAA Compliance Understanding
- Team Collaboration
- Staff Leadership
- Staff scheduling expertise
- Training and development
- Employee Relations
- Research
Accomplishments
I was honored to receive the Stars I award during my tenure at Amazon, recognizing my role in developing a strategic plan with management to reduce losses in earnings. This initiative not only resulted in higher earnings for the fulfillment center but also contributed to increased productivity among fellow employees. This award then propelled me to become a PG and further develop my leadership skills.
Honors Societies
- PSI - The International Honors Society of Psychology
- Tau Sigma - Academic Honors Society for Transfer Students
Certification
BLS Certification
Languages
English
Native or Bilingual
Affiliations
- Reading professional articles and journals
- Cooking
- Traveling
- History
Software
Microsoft Suite
SPSS
EPIC (healthcare)
References
References available upon request.
Interests
Reading
Cooking
Traveling
Timeline
Float Pool Admin Unit Clerk/Assistant Staffing Coordinator
Robert Wood Johnson Barnabas Health
03.2023 - Current
AMAZON WAREHOUSE ASSOCIATE
LGA9
07.2020 - 02.2023
Lowes Customer Service Specialist
Lowes Home Improvement
03.2019 - 06.2020
Montclair State University
Master of Arts from Clinical Psychology With A Con. in Children & Adol
Rutgers University - Arts And Science School
BA - Psychology
Rutgers University - Arts And Science School
BA - Sociology
Middlesex County College
Associate of Arts from Liberal Arts (Psychology)
Middlesex County Vocational School Piscataway
High School Diploma
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