Onieka Brown
East Orange,NJ
Summary
Highly organized and detailed-oriented professional with over 3 years of experience in healthcare administration seeking a medical record position. Proficient in managing patient records, coordinating medical staff schedules, and facilitating communication within medical teams. Aiming to utilize my strong administrative skills and deep understanding of medical terminology to ensure smooth operations within a dynamic healthcare environment.
Professional administrative support specialist with robust experience in healthcare settings, ready to contribute effectively to unit operations. Known for strong organizational skills, effective communication, and ability to adapt to changing needs. Proven ability to collaborate with team members and achieve desired outcomes. Skilled in patient records management, scheduling, and providing exceptional customer service. Reliable and focused on delivering consistent results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Unit Clerk/Staffing Assistant
Canterbury Rehabilitation and Healthcare Center
07.2022 - Current
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Arranged discharges and patient transportations.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
- Obtained and organized medical records for office visits and scheduled labs.
- Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
- Participated in departmental meetings and contributed valuable input, helping to shape improved policies and procedures within the unit.
- Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.
- Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Answered phone calls and messages for medical facility, scheduling appointments, and handling patient inquiries.
Baby Nurse/Private Nanny
Rockabye Baby Agency
01.2018 - 06.2022
- Upheld strict standards of confidentiality to protect the privacy of families during my time as their Baby Nurse.
- Maintained detailed records of infant milestones, health concerns, and daily activities for accurate reporting to parents.
- Facilitated open communication between family members to address any concerns or challenges related to infant care practices.
- Developed strong bonds with infants through attentive care-giving focused on meeting their unique physical and emotional needs.
- Coordinated with healthcare professionals in scheduling routine check-ups, vaccinations, and follow-up appointments for infants under my care.
- Ensured healthy growth and development through regular monitoring of vital signs, weight, and height measurements.
- Enhanced infant care by providing personalized attention and maintaining a safe, nurturing environment.
- Supported postpartum mothers by offering emotional encouragement and practical assistance during the recovery period.
- Provided lactation support for breastfeeding mothers experiencing difficulties or seeking advice on best practices.
- Managed challenging situations such as colic, reflux issues or other health complications with patience and expertise.
- Educated new parents on proper breastfeeding techniques and bottle-feeding options for optimal infant nutrition.
- Effectively communicated with family members to provide daily updates about patient care.
Education
Bsc. - Hospitality and Tourism Management
Montego Bay Community College
Montego Bay, Jamaica11.2012
Skills
- Time Management
- Communication
- Leadership
- Organization
- Microsoft Office Proficiency
- Data Entry
- Assisting with Staff Scheduling and Assignment
- HIPAA compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Medical records maintenance
- Electronic charting
- Patient scheduling
- Scheduling labs
- Healthcare software
- Unit administrative support
- Medical terminology proficiency
- Problem-solving
- Customer service
- Organization and time management
- ADP
Certification
CPR CERTIFIED
HHA
Languages
English
Full Professional
Timeline
Unit Clerk/Staffing Assistant
Canterbury Rehabilitation and Healthcare Center
07.2022 - Current
Baby Nurse/Private Nanny
Rockabye Baby Agency
01.2018 - 06.2022
Bsc. - Hospitality and Tourism Management
Montego Bay Community College
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