Cynthia Marquez
Manteca,CA
Summary
Dynamic bilingual Social Media Content Creator with a proven track record of enhancing brand awareness for top-tier companies like Nordstrom through compelling content and strategic social media management. Expert in video editing and relationship management, I excel in crafting engaging narratives that increase audience engagement. My approach combines creative storytelling with analytical skills to deliver impactful brand messages.
Overview
6
6
years of professional experience
Work History
Social Media Content Creator
Content Creator
03.2020 - Current
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Developed customized content for brands including Nordstrom, Dior Beauty, Macy’s, and Saks Fifth Avenue.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
- Managed social media accounts, ensuring timely responses to comments and messages from the community.
- Utilized visual storytelling techniques, incorporating eye-catching images and videos into posts for higher engagement rates.
Sales Associate
Mejuri
Palo Alto, CA
03.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Nordstrom
Pleasanton, CA
04.2019 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor Of Science - Public Relations
San Jose State University
San Jose, CAA.A - Language Arts And Communication
Las Positas College
Livermore, CA05.2023
Skills
- Bilingual: Spanish & English
- Social media posting
- Social media strategy
- Video editing
- Mobile editing
- Public speaking
- Relationship management
- Content development
- Persuasive storytelling
- Visual aids creation
- Speech writing
- Story-telling
- Communication strategy development
- Engaging style
- Audience analysis
- Personal branding
- Cultural sensitivity
- Engaging presence
Timeline
Sales Associate
Mejuri
03.2024 - 08.2024
Social Media Content Creator
Content Creator
03.2020 - Current
Sales Associate
Nordstrom
04.2019 - 04.2020
Bachelor Of Science - Public Relations
San Jose State University
A.A - Language Arts And Communication
Las Positas College