JENNYFER FELIU
Davenport,FL
Summary
Well-qualified Sales Associate with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Social Media Content Creator
Jennie Feliu Media Company
Orlando, FL
06.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Flight Attendant
Southwest Airlines
Orlando, FL
04.2022 - 09.2023
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote on time smooth operations.
Flight Attendant
Envoy Airlines
03.2020 - 03.2022
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats.
- Maintained firm yet positive attitude when dealing with distressed passengers, working to provide calm secure environment.
- Operated in compliance with all airline and federal aviation regulations for complete compliance with safety and security procedures.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place.
Vacation Planner
Universal Studios
05.2019 - 12.2019
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Educated customers on promotions to enhance sales.
- Worked closely with Help Desk to solve problems and handle customer concerns.
- Served customers' needs in busy summer environment.
- Worked with customers to understand requirements and provide exceptional customer service.
Special Needs Assistant
Cooper City High School
01.2017 - 08.2017
- Prepared instructional materials for group and one-on-one use.
- Led activities that developed students' physical, emotional and social growth.
- Provided diverse assistance to teachers, including clerical support, classroom management and document coordination.
- Redirected students using Positive Behavior Support (PBS).
Counselor
ARC Broward
08.2015 - 01.2017
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Assessed patient behavior, moods and other responses and recorded records.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Worked with Lead Counselor to resolve problems, improve operations and provide exceptional customer service.
Education
Real Estate Sales Associate - Real Estate
Gold Estate School
Orlando, FL03.2024
Associate Degree - General Studies
Valencia College
Orlando, FL12.2023
Skills
- Bilingual -English/Spanish
- Multicultural Populations
- Stress Management
- Problem-Solving Skills
- Leadership Skills
- MS Office
- Strong Interpersonal Skills
- Active Listening
- Collaborative Team Work
- Organizational Abilities
Certification
- E75 & EMB aircraft operations (03/2020)
- Flight Safety commercial Flight Attendant Training (03/2020)
- FAA Flight Attendant Certification (03/2020)
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsFlexible work hours4-day work weekWork from home optionPersonal development programsTeam Building / Company RetreatsPaid time off401k matchWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Media Content Creator
Jennie Feliu Media Company
06.2023 - Current
Flight Attendant
Southwest Airlines
04.2022 - 09.2023
Flight Attendant
Envoy Airlines
03.2020 - 03.2022
Vacation Planner
Universal Studios
05.2019 - 12.2019
Special Needs Assistant
Cooper City High School
01.2017 - 08.2017
Counselor
ARC Broward
08.2015 - 01.2017
Real Estate Sales Associate - Real Estate
Gold Estate School
Associate Degree - General Studies
Valencia College