Cynthia Marrero
Summary
Current Radiology Assistant seeks position in University of Miami’s Accelerated BSN Program. I have consistently displayed traits that will allow me to excel in my goals of being an impactful registered nurse, including empathy, compassion, ethical decision making, effective communication skills, and an ability to develop excellent rapport with patients and their families.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Radiologist Assistant/Clerical Coordinator
Memorial Healthcare System
Miramar, FL
03.2021 - Current
- Spearheading entire clerical team to fulfill duties such as biopsy scheduling and appointment coordination ensuring efficient workflow and patient satisfaction
- Exhibiting exceptional problem-solving abilities with patient dissatisfaction and unique patient preferences
- Advocating for unqualified cancer patients with no insurance to receive grants through the hospital while following-up consistently and providing support
- Training new employees and providing input to supervisors regarding training performance
- Educating each patient/guardian on pre-breast biopsy instructions and post procedure care
- Complying with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records
- Communicating mammogram, ultrasound and bone density test results to referring physicians
- Discharging patients with benign results and answering questions regarding follow-up recommendations, genetic testing, and surgeon references
- Transporting patients safely to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers
- Reviewing physician orders for accuracy prior to performing imaging tests
- Clerical support for physicians
- Utilizing PACS system to access images for review by radiologists
Server
Mundi's Italian Restaurant
Dania Beach, FL
10.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Resolved customer complaints promptly and professionally
- Sustained communication practices with kitchen staff to deliver meals in a timely manner
Head Dance Team Coach
Chaminade-Madonna College Preparatory
Hollywood
05.2019 - 05.2021
- Promoted proper stretching, warmups and conditioning exercises to prevent injuries
- Facilitated team building activities and workshops to improve communication, collaboration and productivity
- Coordinated pre-season tryouts which entailed creating new choreography and teaching 35-40 prospects
- Offered constructive feedback for dancers to recognize weaknesses, correct errors and grow new strengths within their skillsets
- Developed positive relationships with parents and school administrators to maintain a consistent flow of communication and a support system
Education
BIOD 151, CHEM 103 -
Geneva College (Portage Learning)
Bachelor of Arts - Health Administration
Florida International University
08.2022
Associate of Arts -
Broward College
12.2018
Dual Enrollment Program -
St. Thomas University
05-2016
Skills
- Critical Thinking
- Compassion and Empathy
- Emotional Intelligence
- Conflict Resolution
- Teamwork and Collabration
- Leadership
- Excellent Time Management
- Decisive Judgement
- Knowledge of Epic and Pacs
- HIPAA Protocol Adherence
- Healthcare Ethics
- Prioritizing Patient Safety
Certification
- BLS (CPR and AED) - American Heart Association
- Lanuage of Caring
- Patient Privacy and IT Security Policies
- HIPAA
- Disaster Preparedness
- Cultural Diversity
- Conflict of Interest
Accomplishments
- Dean's List (Fall 2018)
- Dean's List (Summer 2022)
Timeline
Server
Mundi's Italian Restaurant
10.2021 - 05.2023
Radiologist Assistant/Clerical Coordinator
Memorial Healthcare System
03.2021 - Current
Head Dance Team Coach
Chaminade-Madonna College Preparatory
05.2019 - 05.2021
BIOD 151, CHEM 103 -
Geneva College (Portage Learning)
Bachelor of Arts - Health Administration
Florida International University
Associate of Arts -
Broward College
Dual Enrollment Program -
St. Thomas University
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