Tanya Larsen
Gooding,ID
Summary
Dedicated support assistant with a strong track record of delivering exceptional patient and physician services in fast-paced environments. Known for keen attention to detail and ability to make effective decisions while managing multiple tasks simultaneously. Possesses a self-motivated work ethic that allows for excellence both independently and as part of a team.
Overview
8
8
years of professional experience
Work History
Tele-Radiologist Support Assistant
Philips (Healthcare Division)
12.2019 - 07.2024
- The role as a Radiology Support Assistant required typed communication to the radiologist on shift regarding XR, CT, MRI, PET, and various other radiological exams
- Ensure that workflow was proficient utilizing the PACS system and providing excellent patient/physician services
- Follow TAT for stroke protocols and ensure that the provider was aware of urgent matters concerning patients
- Update patient information as needed in the patient EMR to ensure quality continuity of care
- Provided prompt technical support to providers, facilities, hospitals with login credentials, physician credential verification, and Pacs utilizing the ticketing system.
- Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
- Managed high call volume, prioritizing cases and providing prompt assistance to physicians and technicians.
Health Information Management - Records
North Canyon Medical Center
01.2017 - 11.2019
- Ensure appropriate placement of patient information into the EHR, in the appropriate encounter
- Enter charge ticket information, patient information, surgical images, and confidential information using Cerner and PowerChart
- Ensure that the patient could achieve continuity of care across all platforms with HIPPA compliant ROI’s
- Assist physicians and patients with accessing records pertinent to the patient’s care
- Ensure that any item or medicine utilized to provide patient care is documented and applied to the patient chart with proper coding to be billed to insurance or private pay.
- Assisted in the transition from paper-based to electronic health records, ensuring a smooth implementation process and minimal disruptions to staff workflows.
- Maintained updated knowledge on relevant state and federal regulations, ensuring organizational compliance with all applicable laws pertaining to health information management.
- Collaborated with interdisciplinary healthcare teams to facilitate accurate documentation and reporting for optimal patient care.
- Developed comprehensive policies and procedures governing the use, storage, retrieval, and disposal of confidential health information, promoting a culture of accountability within the organization.
Education
A.S. – Applied Science - Healthcare
Herzing University
Menomonee Falls, WI08.2019
Skills
- Strong Organization
- Professionalism and Etiquette
- Resourcefulness and Initiative
- Attention to Detail
- Critical Thinking
- Excellent Communication
- Records Management Systems
- Documentation and Recordkeeping
Timeline
Tele-Radiologist Support Assistant
Philips (Healthcare Division)
12.2019 - 07.2024
Health Information Management - Records
North Canyon Medical Center
01.2017 - 11.2019
A.S. – Applied Science - Healthcare
Herzing University
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