Cynthia Martinez
Waco,Texas
Summary
A friendly college student with strong communications skills and 4 years of customer service experience. Seeking for the position as a Flight Attendant with American Airlines to provide passengers with a safe and adventurous flight experience.
Overview
4
4
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
08.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Helped customers locate products in the store.
- Received compliments on my customer service through surveys.
Cashier
Home Depot
08.2021 - 04.2022
- Provided great customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer service.
- Received cashier of the month.
- Greeted customers entering store and responded promptly to customer needs.
Host, Server, and Cook
Cracker Barrell
07.2020 - 07.2021
- Started off as a Hostess and built my way up to become a server and then finally a cook.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Collaborated with all staff through constant communication and helping ou with their task.
- Created bonds with customers because it was important for them to feel like home.
- My greatest accomplishment was being the youngest cook and receiving constant compliments for my customer service.
Education
High School Diploma -
Connally High School
Waco, TX05.2021
Skills
- Flexibility
- Interpersonal skills
- Positive attitude
- Reliability
- Stress management
- Customer service excellence
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Curbside Shopper
HEB Grocery Store
08.2022 - Current
Cashier
Home Depot
08.2021 - 04.2022
Host, Server, and Cook
Cracker Barrell
07.2020 - 07.2021
High School Diploma -
Connally High School
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