Cynthia Massek-Friedrich
Sussex,WI
Summary
Detailed-oriented and quality-focused professional with proven interpersonal and communication skills. Recognized as having a strong work ethic and being a trusted resource able to address complex problems, coordinate projects, manage large volumes of work and adapt easily to change.
Overview
23
23
years of professional experience
Work History
Administrative Analyst
WHR Global Inc.
01.2023 - 10.2023
- Transferred equity wires to clients from various financial institutions
- Invoicing for clients and insurance partners regarding property documentation
- Reviewed expense reimbursement for submission and assisted with customer service inquiries
- Acted in a support role for leadership team and performed back up for closing and equity department absence.
Equity and Closing Analyst
WHR Global Inc.
07.2018 - 01.2023
- Efficiently ordered, reviewed, and cleared titles for all transferees, ensuring accurate processing of essential documentation
- Thoroughly reviewed and approved CD/ALTA statements on behalf of our clients, ensuring adherence to regulatory guidelines
- Prepared advance and final equity statements for transferees, ensuring compliance with legal requirements and maintaining high-quality standards
- Diligently reviewed and approved completed deed packages, ensuring compliance with legal requirements and maintaining high-quality standards
- Coordinated resale closing of properties acquired by our client with a national network of title companies and attorneys, ensuring smooth and timely transactions.
Foreclosure Specialist
Guaranty Bank, A Division of First Citizens Bank
01.2007 - 01.2018
- Directly responsible for the management of rolling inventory for over 200 case files through the entire foreclosure process, maintaining the entire bank owned and investor foreclosure portfolios and foreclosure related reporting
- Communicated with attorney network to resolve complex legal issues both verbally and in writing.
- Reviewed loan and foreclosure documents and verified for accuracy.
- Evaluated and examined files with management prior to foreclose sale date to formulate bidding instructions.
- Complete oversight and administration of the Accounts Payable process for all default vendors.
Foreclosure Specialist
JP Morgan Chase
01.2001 - 01.2007
- Served as resident expert for complex legal issues / disputes, including issues related to specific state timelines and procedures
- Managed an inventory of 400 plaintiff and defendant cases.
Education
Bachelor of Science - School of Social Welfare, Emphasis in Criminal Justice
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Attorney Communication
- Document Verification
- Team Collaboration and Leadership
- Proactive and Focused
- Customer Service
- Willing to Learn
- Attention to Detail
- Problem-Solving
- Good Telephone Etiquette
- Multitasking
- MS Office
LICENSE
Licensed Wisconsin Real Estate Salesperson
Timeline
Administrative Analyst
WHR Global Inc.
01.2023 - 10.2023
Equity and Closing Analyst
WHR Global Inc.
07.2018 - 01.2023
Foreclosure Specialist
Guaranty Bank, A Division of First Citizens Bank
01.2007 - 01.2018
Foreclosure Specialist
JP Morgan Chase
01.2001 - 01.2007
Bachelor of Science - School of Social Welfare, Emphasis in Criminal Justice
University of Wisconsin - Milwaukee
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