Cynthia McAdams
Summary
Results-driven Senior Analyst with 22 years in financial reporting and analysis. Skilled in preparing financial statements and ensuring compliance with GAAP and SSAP standards. Delivered comprehensive financial reports while enhancing data integrity through audits and process improvements.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sr. Business Analyst
P3S Corporation
07.2025 - 06.2026
- Senior Business Analyst at the Centers for Disease Control and Prevention (CDC) OID Office of Infectious Diseases National Center for Immunization and Respiratory Diseases that analyzes business processes, data structures, and information flows. They work with stakeholders and colleagues to model and investigate these functions.
- Responsibilities include Use business analysis techniques to model and investigate business functions, processes, data structures, and information flows.
- Triage new tickets and assign workflow for review and testing, ensuring timely resolution of issues.
- Set up NDCs in Q5, Q6, Training and Production.
- Perform testing UAT production support master data setup.
- Interfaces for Pandemic Bulk Orders, Provider Orders.
- Remediation order exceptions with Awardees commercial partners and Federal Government Agencies.
- VTrckS Level 2 Support NABIP Hana Tickets, HPQC Open item ticket maintenance.
- Analyzed defects for vaccines in SAP GUI, utilizing knowledge of SQL, SAP S/4 Hana, SAP CRM, SAP E-Commerce to enhance support processes.
- Managed federal contracting processes, ensuring compliance with regulations and facilitating smooth operations.
- Spend Plan budgeting forecasting, high level planning management design integration Clinical Business Analyst SAP Business Analyst Functional Analyst Consulting Analyst Technical Business Analyst Business Systems Analyst Business Solutions Analyst Business Intelligence Analyst
- CDC Contract Centers of Disease Control Health Care
Sr. Business Analyst SME
United Health Group
10.2016 - 07.2025
- Facilitate project oversight, ensuring milestones align with organizational objectives and monitoring solution effectiveness post-implementation.
- Conduct thorough validation of claims data, utilizing UNET and SQL to verify report accuracy and improve process efficiency.
- Generated and disseminated periodic reports detailing weekly, monthly, and quarterly business metrics across diverse product lines to inform decision-making.
- Provided technical support for medical billing codes and compliance, managing CPT/HCPC, ICD9/10, and NCD/LCD data to ensure accuracy and adherence to regulations.
- Collaborated with interdepartmental teams on high-profile initiatives, focusing on process and system enhancements.
- Diversified Managed Health Care Company
Sr. Coder
United Health Group Optum
02.2016 - 07.2016
- Applied procedural and diagnostic codes across diverse medical records, ensuring compliance with coding standards and enhancing revenue through accurate initial coding and appeals.
- Collaborated with clinical teams to validate coding accuracy and resolved payer rejections, facilitating appropriate refunds aligned with governmental and insurance regulations.
- Updated knowledge of coding and reimbursement rules, provided guidance on inquiries, and managed denials and appeals with payers and governmental agencies.
- Diversified Managed Health Care Company
Business Financial Analyst and ICD-10 Specialist
United Health Group Optum360
09.2015 - 02.2016
- Conducted medical client outreach to ensure adherence to ICD-10 implementation timelines and resolved billing product issues through level 2 support and effective communication with stakeholders.
- Investigated and resolved client problems, documenting the research process and actions taken while maintaining transparent communication throughout resolution.
- Utilized expertise in medical coding systems (CPT/HCPCS Codes, ICD-9/10) and proficiency in Microsoft Office Suite and SQL queries to enhance medical business office and billing operations.
- Diversified Managed Health Care Company
Medical Billing and Coding Representative
ICM
Alpharetta
05.2013 - 08.2015
- Managed medical billing and coding for field nurse case managers, ensuring timely and accurate processing of UB04, ICD-9, and CPT-4 codes for procedural and diagnosis claims.
- Coordinated month-end financial reporting and payroll activities, providing comprehensive administrative support through document preparation and communication management.
- Delivered training to staff on updated policies and procedures, promoting consistent application of new operational standards across the team.
- Provided medical billing and coding services to clients, ensuring accuracy in claims processing.
Senior Financial Analyst
HCA Healthcare
Norcross
12.2004 - 11.2012
- Conducted financial analysis and developed monthly forecast models, improving budgeting and financial planning accuracy.
- Produced comprehensive financial reports with variance and trend analyses, supporting strategic decision-making and enhancing operational efficiency.
- Supported financial operations by preparing key accounts receivable indicators for the monthly SLA Dashboard, aligning performance with established goals.
- Contributed to the integrity of financial data through meticulous audits, recommending process improvements, and ensuring compliance with regulatory standards and best practices.
Senior Business Analyst
HCA Healthcare
Norcross
12.2004 - 11.2012
- Analyzed monthly revenue data for government accounts, ensuring accuracy and resolving discrepancies through meticulous verification and reconciliation processes.
- Audited patient information for order processing and reimbursement, maintaining and exporting detailed data spreadsheets from Artiva database to ensure data integrity.
- Reconciled general ledger accounts, managed discrepancy reports, and organized records on company's public drive to enhance financial accuracy.
- Processed financial documentation, including invoices and expense reports, executed month-end close activities, and recommended improvements to accounting methods for streamlined operations.
Accounting Coordinator
Tenet Healthcare
Alpharetta
03.2002 - 12.2004
- Managed full-cycle accounting operations, including month-end close, general ledger maintenance, and financial reporting, ensuring accurate reconciliation of bad debt and payments.
- Conducted Medicare, Medicaid, and insurance billing, including ICD-9 coding and account follow-ups, while overseeing patient refunds and resolving collection discrepancies to maintain billing accuracy.
- Managed accounting records and ensured compliance with healthcare regulations.
- Processed vendor invoices and maintained accurate payment schedules.
- Coordinated monthly financial reconciliations and prepared reports for management.
Education
B.A. - Finance
Barrington University
Mobile, ALHigh School Diploma -
Ensley High School
Birmingham, ALMedical Coding Certification -
Georgia Northwestern Technical College
Rome, GA 06.2003 - 06.2005
Skills
- Data Analysis
- Business Insights
- Business Process Optimization
- Process Improvement
- Lean Methodologies
- SQL
- Data Validation
- Data Governance
- Quality Assurance
- Microsoft Office Suite
- Project Management
- Client Relationship Management
- Revenue Cycle Management
- Analytical Skills
- Attention To Detail
- Time Management
- Communication Skills
Certification
- AAPC Coding Professional ICD10 Proficiency, AAPC, 08/01/15 - 11/30/15
- 3M Encoder Training, HCA Healthcare
- Government Compliance Training, HCA Healthcare
- HIPAA Compliance Training, HCA Healthcare
- Records Management Training, HCA Healthcare
- ICD10 ICD9 CPT-4 and HCPCs Terminology, HCA Healthcare
- Six Sigma Green Belt Certification
Timeline
Sr. Business Analyst
P3S Corporation
07.2025 - 06.2026
Sr. Business Analyst SME
United Health Group
10.2016 - 07.2025
Sr. Coder
United Health Group Optum
02.2016 - 07.2016
Business Financial Analyst and ICD-10 Specialist
United Health Group Optum360
09.2015 - 02.2016
Medical Billing and Coding Representative
ICM
05.2013 - 08.2015
Senior Financial Analyst
HCA Healthcare
12.2004 - 11.2012
Senior Business Analyst
HCA Healthcare
12.2004 - 11.2012
Medical Coding Certification -
Georgia Northwestern Technical College
06.2003 - 06.2005
Accounting Coordinator
Tenet Healthcare
03.2002 - 12.2004
B.A. - Finance
Barrington University
High School Diploma -
Ensley High School