Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Bakery WorkerCake DecoratorWork Type
Full TimeLocation Preference
On-SiteLocation: Cheyenne, USA, USCheyenne, WY
Open to relocation: Yes
Open To Work
Cynthia McDonald
bakery
Cheyenne,WY
Work Preference
Summary
A very high energetic professional. Have been working in the restaurant industry for 10 years as a General Manager. Working in both FOH and BOH operations. Demonstrating to be a team leader with excellent staff management skills. A self starter with a positive, can do attitude who is driven to learn more improve and succeed.
Experienced with managing membership databases and resolving member inquiries efficiently. Utilizes strong interpersonal skills to build rapport and maintain high member satisfaction. Knowledge of membership programs and strategies that enhance retention and engagement.
Overview
36
36
years of professional experience
Work History
Membership Specialist
Sam's Club
Cheyenne, WY
11.2024 - Current
- Cultivated positive member relationships through personalized outreach, enhancing loyalty and retention within the membership base.
- Streamlined member onboarding processes, increasing engagement and facilitating a seamless transition into club activities.
- Conducted regular training sessions for staff on membership benefits, improving service quality and customer satisfaction.
- Managed conflict resolution initiatives, addressing member concerns swiftly to maintain a positive club environment.
Bakery Manager
Albertsons Grocery Store
Cheyenne, WY
07.2016 - 05.2021
- **Inventory Management:** Oversee inventory levels, ensuring optimal stock for daily operations and minimizing waste.
- **Customer Interaction:** Engage with customers to gather feedback and ensure satisfaction with bakery products.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed daily bakery operations, ensuring timely delivery of high-quality products to customers.
- Crafted a diverse range of artisan breads and pastries, enhancing customer satisfaction and repeat business.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained and mentored new bakers on techniques and recipes to maintain consistency across product lines.
- Trained staff on advanced decorating methods, boosting overall team proficiency and creativity in cake presentation.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Decorated cakes according to customer requests and themes.
General manager
Sharis Restaurant Cafe & Pies
Laramie, Wyoming
03.2007 - 05.2016
- Starting as a server and rising to the position of General Manager at 2 Shari's location's in a 96 store North West Chain
- Contacts::::
- Jim Wilson ::: District Manager phone # (208) 608-3903
- Pete Tribby :::: General Manager phone # (307) 637-4421
Bakery Manager
Safeway
Cheyenne, Wyoming
05.2005 - 06.2008
- : Directed and managed all functions of the bakery departments.
- Contact:: Mark Fenwick Grocery Manager (307) 635-7877
Asst. Manager
Flying J Restaurant
Cheyenne, Wyoming
04.2001 - 05.2005
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Duties was to run a shift and to report to the main Asst. Manager
- Contact Doug Freeman number unknown no longer there
Bakery Management
City Market/King Sooper
Cortez, Colorado
05.1990 - 08.2001
- Directed and managed all functions of the bakery departments.
- Reference ::: Bruce and Pat Managers number unknown
Education
Courses - Hospitality and Restaurant Management, Management Training
Sharis Management
Skills
- Full service restaurant background
- Team builder
- Proficiency in inventory and ordering
- Ability to time budget
- Strong customer relationship builder
- Inventory control
- Steady employment history
- Membership retention strategies
Accomplishments
- In 2015 was recognized with the President Club Honorees.
- As one of the top ten Restaurant Managers in a 96-store chain in the west coast region. Based on the leadership in exceeding the restaurants budgeted controllable profit for the 2014 year.
- Having taken advanced training courses in the management field, also classes and courses in the training of all staff both FOH and BOH
- Training in OSHA compliance, personal management
- Guest relations and financial planning
Interests
Spending time with my family, Enjoy hunting, fishing, camping Going to the race track, Cooking different kinds of foods, My quiet time is spent crocheting
Timeline
Membership Specialist
Sam's Club
11.2024 - Current
Bakery Manager
Albertsons Grocery Store
07.2016 - 05.2021
General manager
Sharis Restaurant Cafe & Pies
03.2007 - 05.2016
Bakery Manager
Safeway
05.2005 - 06.2008
Asst. Manager
Flying J Restaurant
04.2001 - 05.2005
Bakery Management
City Market/King Sooper
05.1990 - 08.2001
Courses - Hospitality and Restaurant Management, Management Training
Sharis Management
Qualifications
- Exhibit thorough knowledge of the food and beverage industry
- Optimize profits by controlling food and labor costs.
- Maintain high levels of safety and sanitation
- Able to train in any area's of a restaurant