Cynthia Morgan
North Highlands,CA
Summary
Dynamic Dispatcher and Facility Manager with proven expertise at Brandt Brothers in optimizing delivery operations and enhancing customer service. Skilled in data entry and decision-making, I effectively trained new team members and maintained meticulous records, ensuring seamless logistics and timely deliveries. Committed to excellence in high-pressure environments. I also keep a well maintained and clean warehouse and office enviroment
Overview
25
25
years of professional experience
Work History
Dispatcher/ Facility Manager
Brandt Brothers
07.2024 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained and keep track of inventory for drivers, distributors and other personnel
- Maintained updated and detailed records for DOT in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
- cleaned and maintained warehouse and facility
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Dispatcher
Sacramento Bee
01.2000 - 07.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained and keep track of inventory for drivers, distributors and other personnel
- Maintained updated and detailed records for DOT in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
- cleaned and maintained warehouse and facility
Education
Highlands High School
North Highlands, CA06-1979
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Cleaning
- Organizing
Timeline
Dispatcher/ Facility Manager
Brandt Brothers
07.2024 - Current
Dispatcher
Sacramento Bee
01.2000 - 07.2024
Highlands High School
Similar Profiles
Damon BrownDamon Brown
Truck Driver at Brandt Brothers EnterprisesTruck Driver at Brandt Brothers Enterprises
Craig ColtonCraig Colton
Territory Manager at Brandt TractorTerritory Manager at Brandt Tractor
Arlene PallettArlene Pallett
Reception at Brandt Tractor CalgaryReception at Brandt Tractor Calgary
Genna BowlingGenna Bowling
Administrative Department Manager at Lowe’sAdministrative Department Manager at Lowe’s
Sang SaephanSang Saephan
AV Technician at Digital DreamsAV Technician at Digital Dreams