Donald W. Grolling
Syracuse,USA
Summary
Facilities manager with over 40 years of extensive experience in construction and facilities management, contributing to organizations such as Conifer Realty LLC and COR Development Company. A proven track record of promotions demonstrates a commitment to excellence, leading multimillion-dollar projects and implementing cost-saving initiatives that achieved a 15% reduction in operational expenses. Expertise in overseeing budgeting processes and conducting quality assurance inspections ensures compliance with industry standards and fosters operational integrity. Recognized for dedication, loyalty, and a strong work ethic, complemented by exceptional analytical, communication, and teamwork skills, while maintaining a positive attitude and a commitment to continuous learning and professional growth.
Overview
18
18
years of professional experience
Work History
Facility Manager and Coordinator and Regional Facility Manager
Conifer Realty LLC
Rochester, New York
07.2023 - 10.2025
- Administered capital improvement and grant projects, effectively managing budgets over $100k and ensuring strict compliance with project specifications and contractual agreements.
- Oversaw development and deployment of database for building systems and inspections tracking, significantly reducing reporting time.
- Implemented enhanced moisture inspection strategies, significantly decreasing water damage claims within portfolio.
- Oversaw scheduling and quality assurance processes across project portfolio, ensuring compliance with drawings and contracts.
- Developed and implemented strategies for weatherization and energy-efficient upgrades to minimize carbon footprint and reduce energy consumption.
- Analyzed procurement methods and established bulk purchasing agreements, resulting in a 10% reduction in supply expenses.
- Spearheaded the establishment of preventive maintenance programs, effectively negotiating contracts and reducing operational downtime by 15%.
- Coordinated with local authorities to rectify code violations, maintaining compliance and safeguarding property integrity across the portfolio.
- Monitored and evaluated building conditions to maintain adherence to nspire/reac standards and support regulatory requirements.
- Oversaw the implementation of Yardi for efficient property management. Led teams in utilizing Microsoft Word and Excel to enhance documentation and data reporting. Facilitated effective communication and presentations using Microsoft Teams and PowerPoint.
- Oversaw a diverse portfolio of 200 properties, encompassing 24,000 apartments. Led initiatives to optimize property management processes and improve operational efficiency. Collaborated with teams to implement strategic plans for tenant engagement and retention.
Facilities Manager
Christopher Community Inc.
Syracuse, New York
01.2018 - 07.2023
- Administered comprehensive property maintenance budgets, focusing on expense forecasting and cost-control initiatives to achieve optimal budget adherence.
- Oversaw capital improvement initiatives, establishing project specifications and coordinating with architects to achieve energy efficiency goals.
- Established a new warranty system for apartment developments, enhancing claims processing efficiency.
- Created and standardized operating procedures (SOPs) for apartment developments, driving increased efficiency and uniformity in operations.
- Managed daily field operations, ensuring safety regulations were enforced and project schedules maintained for a workforce of 115 employees and subcontractors.
- Facilitated project scheduling and performed quality assurance inspections to guarantee adherence to established standards and deadlines.
- Conducted comprehensive assessments of contractor qualifications and proposals, enhancing contract review efficiency while ensuring budgetary compliance across portfolio.
- Developed and managed building inspection protocols to ensure adherence to REAC/NSPIRE standards, facilitating a high compliance rate.
- Oversaw property management operations using RealPage OneSite. Directed document creation and formatting in MS Word. Analyzed data trends and generated reports with MS Excel. Facilitated team communication and collaboration via Microsoft Teams. Developed impactful presentations using PowerPoint.
- Achieved high occupancy levels across a portfolio of 68 properties with 3600 apartments through effective management strategies. Improved tenant satisfaction by implementing responsive communication protocols. Enhanced operational performance by streamlining property maintenance processes.
Operations Manager - Facilities Director - Project Manager
COR Development Company, LLC
Fayetteville, New York
08.2012 - 01.2018
- Coordinated project management for commercial construction, focusing on apartment buildings and retail spaces, while adhering to budgetary constraints of $5-10 million.
- Oversaw budget projections and management for commercial properties, ensuring compliance with CAM/CMMS standards.
- Facilitated comprehensive capital improvement planning and budgeting processes to enhance project specifications.
- Coordinated discussions with architects and engineers to evaluate and refine strategies for sustainable development and capital improvement projects.
- Spearheaded implementation of a new warranty system and management processes for commercial and apartment developments.
- Reviewed and optimized standard operating procedures and protocols to ensure compliance and effectiveness in commercial and apartment developments.
- Evaluated contract proposals, submission packages, contractor qualifications, and closeout documentation.
- Managed acquisition of materials, supplies, and equipment to meet specific project requirements.
- Developed and maintained project schedules while conducting thorough quality assurance inspections to guarantee compliance with specifications.
- Managed field operations to optimize workforce performance and enhance project delivery.
- Oversaw implementation of Real Page Pro for enhanced property management efficiency. Coordinated project documentation efforts through MS Word. Leveraged MS Excel and PowerPoint for data analysis and stakeholder presentations.
- Directed strategic initiatives for a diverse portfolio totaling over 3.5 million square feet of gross leasable area and 7 million square feet of developed space.
Facilities Assistant Manager
Christopher Community Inc.
Syracuse, New York
01.2011 - 08.2012
- Administered property maintenance budgets by forecasting expenses and executing cost-control initiatives to ensure adherence to financial plans.
- Achieved timely delivery of capital improvement projects through effective collaboration with architects and meticulous development of project specifications.
- Optimized warranty claims process for new apartment developments, resulting in improved operational efficiency and cost reduction.
- Formulated and standardized operating procedures (SOPs) for apartment developments, driving increased efficiency and uniformity in operations.
- Managed field operations, supervising 96 personnel and subcontractors to uphold OSHA compliance and achieve timely project completion.
- Managed project scheduling and quality assurance processes to ensure timely completion.
- Developed and implemented new contract review procedures to ensure compliance with budgetary constraints across the portfolio.
- Developed and enhanced building inspection protocols by implementing REAC/NSPIRE standards and managing appeals.
- Utilized RealPage OneSite for property management tasks. Assisted in document preparation using MS Word. Supported data analysis and reporting with MS Excel. Created presentations with MS PowerPoint.
- Oversaw a diverse portfolio of 62 properties, encompassing 2900 apartments. Led initiatives to enhance tenant satisfaction and streamline property management processes. Drove efforts to optimize property performance and maximize occupancy.
Superintendent - Project Manager
Actus Lend Lease
Fort Drum, New York
10.2007 - 11.2010
- Directed all phases of construction for 2,000 housing units and 4 commercial projects, focusing on energy efficiency, LEED certification, and sustainability practices.
- Oversaw completion and delivery of 262 new homes to government, achieving zero punch list items and exemplifying dedication to excellence in service.
- Managed daily operations of 100+ employees and 15+ subcontractors to ensure timely project completion.
- Managed scheduling and coordination of work phases, leading to improved workflow efficiency and resource allocation.
- Achieved a safer work environment through effective management of OSHA safety inspections and training programs. Conducted daily safety inspections and facilitated weekly safety briefings to reinforce safety protocols.
- Coordinated warranty repair initiatives for newly constructed homes, enhancing customer satisfaction in mountain community settings.
- Facilitated procurement of materials and supplies, coordinating national account logistics to improve overall operational processes.
- Utilized Yardi Pro for property management tasks. Assisted in data entry and report generation using MS Word and MS Excel. Supported presentations with MS PowerPoint to enhance team communication.
- Assisted in the development of 5,000 new homes and the renovation of 3,000 existing homes at Fort Drum, New York. Supported construction teams in achieving project milestones efficiently. Contributed to maintaining project timelines and quality standards.
Skills
- Leadership
- Team & Project Management
- Communication
- Problem Solving
- Customer Service
- Technical Knowledge
- Coordination & Collaboration
- Planning & Organization
- Adaptability & Productiveness
- Sustainability
- Regulatory Compliance
- Risk Assessment & Strategies
Training
- Fair Housing
- Violence Against Women
- Sexual Harassment
- Reasonable Accommodations
- REAC - NSPIRE
- Six Sigma Qualtec Team Leader
- Mold & Moisture Prevention
- Mold-Asbestos-Lead Paint Mitigation
- NYS DEC Erosion & Sediment Control
- General Environmental Awareness
- OSHA 10-hour
- First Aid - CPR - AED
- Elderly & Child Abuse
- Excavation & Confined Space
- Fall Protection
- Scaffolds/Ladders/Stairway Safety
- Incident Injury Free Skills Safety
- Performance Management
- Fire Prevention Safety
- Pre-Task Planning
Timeline
Facility Manager and Coordinator and Regional Facility Manager
Conifer Realty LLC
07.2023 - 10.2025
Facilities Manager
Christopher Community Inc.
01.2018 - 07.2023
Operations Manager - Facilities Director - Project Manager
COR Development Company, LLC
08.2012 - 01.2018
Facilities Assistant Manager
Christopher Community Inc.
01.2011 - 08.2012
Superintendent - Project Manager
Actus Lend Lease
10.2007 - 11.2010