Paula J Leonard
Nurse Manager
Jack,NJ
Summary
Healthcare Administrator proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Analytical and strategic . Patient-focused Nurse Leader offering more then 30-year background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in managing medical records, evaluating staff performance and developing continued care plans.
Overview
30
30
years of professional experience
Work History
Clinical Coordinator, Backup Facility Administrator, Anemia Manager, Facility Infection Manager, Regional Access
DaVita Kidney Care – Neptune
Neptune, New Jersey
01.2020 - 01.2023
- Provided Education to Facility Administrators and Nurse Managers for 25 clinics in Region as Access Manager and Regional CWOW Coach EMR launch. Provided expert auditing of all facilities in region as Regional Leader.
- Planned developed and presented weekly Leadership meetings to FAs and Regional Leadership including Divisional Operational Manager and Regional Operational Manager.
- Developed presentations to Nurse Managers in the region educating them in documentation and clinic auditing tools to improve quality and manage patient EMR to ensure accuracy.
- Monitored and Evaluated facility operations and personnel for safety and health regulations compliance for facility utilizing IWMS.
- Collected and entered patient demographic and insurance data into computer database to establish patient medical record.
- Developed strategies to improve delivery of quality care and optimize patient outcomes resulting in clinic with 2-star rating (below average) to 5-star rating (considered much above average). This results in optimization of patient outcomes as well as improved reimbursement for patient care.
Acute RN, Charge Nurse and Preceptor and Patient Educator
Fresenius Kidney Care, Community Hospital Toms
Toms River, NJ
09.2017 - 01.2020
- Utilized EMR and IWMS to optimize work flow and documentation
- Precepted new nurses, providing guidance on unit functions and individual roles, hospital policies and procedures and nursing best practices.
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Assessed student knowledge levels and abilities with detailed assessments.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
Charge Nurse - Back up Clinical Manager, Access Manager, Anemia Manager, Transplant Coordinator
Fresenius Medical Care
South Plainfield, New Jersey
01.2012 - 08.2017
- Employed strategies that were successful in bringing a clinic that had very poor outcomes (2 stars) for many years to have legendary exemplary results ( 5 stars)
- Launched the release of Micera for anemia management and helped improve policy for administration for division.
- Helped develop policy for Access management for division,
- Facility IT expert assisting in the release of a new EMR system
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
- Collaborated with various healthcare professionals to determine specific and individualized care plans based on goals and long-term health
Area Field Case Manager Community Health Nurse/Visiting Nurse
VNACJ-Red bank
Highland Park, IL
01.2006 - 08.2011
- Collaborated with multiple departments to meet operational deadlines.
- Patient liaison coordinating care across multidisciplinary team
- Acted as Community Outreach Nurse
Registered Nurse
Hemodialysis Unit Robert Wood Johnson University Hospital, RWJUH
New Brunswick, New Jersey
01.2002 - 01.2006
- Provided direct patient care, in ICU, CCU and CPACU as well as PCU and NICU stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Hemodialysis Registered Nurse
Morristown Memorial Hospital
Morristown, New Jersey
01.1997 - 01.2002
- Oversaw administration of Acute Hemodialysis dialysis in addition to, plasma pheresis Intraoperative dialysis.
- Utilized EMR automated healthcare database to perform duties, maintain records and prepare reports.
Registered Nurse
St. Joseph's Hospital
New York, Syracuse, New York
01.1988 - 01.1990
- Acute and Chronic dialysis Registered Nurse
Registered Nurse
Community General Hospital
Syracuse, New York
01.1987 - 01.1988
- Provided direct patient care, for ventilated pediatric and adult patients.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Registered Nurse
Peter's Hospital Cancer Center
Albany, New York
01.1987 - 08.1987
- Primary care Nurse administering Chemo therapy .
- Coordinated Health Care team to optimize patient outcomes.
- Attended Leadership Training
Registered Nurse
Albany Medical Center
New York, NY
05.1986 - 01.1987
- Began RN Career working in Burn Unit and specialized wound care post plastic surgery and trauma.
- Attended Leadership Training and Cooperate organizational Training
Education
Bachelor of Science - Nursing
Walden University
Baltimore, MD05.2015
Associate of Science - Nursing
The Sage Colleges
Albany, NY05.1987
No Degree - Biology
State University of New York, Albany,
Albany, NY12.1986
Skills
- Utilization of Integrated Workspace Management System
- Documentation Audit Utilizing EMR
- Development of Quality Improvement strategies utilizing cooperate policies and best practices for delivery of care
- Employee development and Team management
- Successful Expert in Didactic Presentation
- Successful Employment of Scheduling and Staffing
- Successful Budget Planning Strategies to improve outcomes
- Unit-based shared governance
- Nurse education program development
- Patient relationship management
- Staff Scheduling
- Unit Administration
- Medical database expertise
Affiliations
The National Society of Leadership and Success Honor SocietyAmerican Nephrology Nurses Association (ANNA)American Nurses Association (ANA)New Jersey Nurses Association (NJSNA)InvesttHer National Alliance of Business Professional and investors Community Service Affiliations National Alliance on Mental Illness (NAMI)Autism Speaks
Timeline
Clinical Coordinator, Backup Facility Administrator, Anemia Manager, Facility Infection Manager, Regional Access
DaVita Kidney Care – Neptune
01.2020 - 01.2023
Acute RN, Charge Nurse and Preceptor and Patient Educator
Fresenius Kidney Care, Community Hospital Toms
09.2017 - 01.2020
Charge Nurse - Back up Clinical Manager, Access Manager, Anemia Manager, Transplant Coordinator
Fresenius Medical Care
01.2012 - 08.2017
Area Field Case Manager Community Health Nurse/Visiting Nurse
VNACJ-Red bank
01.2006 - 08.2011
Registered Nurse
Hemodialysis Unit Robert Wood Johnson University Hospital, RWJUH
01.2002 - 01.2006
Hemodialysis Registered Nurse
Morristown Memorial Hospital
01.1997 - 01.2002
Registered Nurse
St. Joseph's Hospital
01.1988 - 01.1990
Registered Nurse
Community General Hospital
01.1987 - 01.1988
Registered Nurse
Peter's Hospital Cancer Center
01.1987 - 08.1987
Registered Nurse
Albany Medical Center
05.1986 - 01.1987
Bachelor of Science - Nursing
Walden University
Associate of Science - Nursing
The Sage Colleges
No Degree - Biology
State University of New York, Albany,
Similar Profiles
Ava-Gaye LorickAva-Gaye Lorick
Charge Nurse at DaVita Kidney CareCharge Nurse at DaVita Kidney Care
Mikayla HobbsMikayla Hobbs
Dialysis Coordinator at DaVita Kidney CareDialysis Coordinator at DaVita Kidney Care
Lakia PhillipsLakia Phillips
Patient Care Technician at DaVita Kidney CarePatient Care Technician at DaVita Kidney Care
Joyce CoughlinJoyce Coughlin
Sales Operations Coordinator at Dr. Reddy's Laboratories, Inc.Sales Operations Coordinator at Dr. Reddy's Laboratories, Inc.
Carlos RamirezCarlos Ramirez
Leasing Professional at South Oxford ManagementLeasing Professional at South Oxford Management