Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Muralles

Palmdale,CA

Summary

With over 20 years at Antelope Valley Medical Center, I've honed exceptional organizational and bilingual communication skills, expertly coordinating patient care and enhancing operational efficiency. My background includes streamlining surgical procedures and fostering strong patient relationships, demonstrating a dependable and proactive approach to healthcare management.

Overview

23
23
years of professional experience

Work History

Secretary II (WIP Surgery/ PACU)

Antelope Valley Medical Center
11.2008 - Current


  • Tracking and logging surgical procedures to generate charges
  • Scheduling surgical and non-surgical procedures for Women and Infant Pavilion
  • Communicate with several medical offices and departments to coordinate patient care
  • Create and insure sufficient staffing levels for surgical departments
  • Troubleshooting problems with management
  • Order medical and office supplies for my units
  • Place works orders for equipment
  • Obtaining insurance information and authorization for procedures
  • Assist nurses in transporting patients
  • Assist staff with sanitizing patient areas
  • Coordinate morale boosting activities for employees

Unit Secretary I (Labor & Delivery)

Antelope Valley Medical Center
04.2002 - 11.2008


  • Managing telephone, email and fax communication in various units
  • Entered doctors written orders in computer system
  • Made charts for in-patients
  • Maintained logs for deliveries
  • Check-in patients to triage

Office Manager

Maternal Fetal Medicine, Ramin Samadi, MD
05.2003 - 06.2006
  • Build strong relationships with patients and their families
  • Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care
  • Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
  • Obtained co-payments from patients
  • Confirmed and scheduled future appointments for patients

Hospital Sitter/Nurse Attendant

Antelope Valley Medical Center
05.2001 - 09.2002
  • Provided companionship and care to patients that needed supervision
  • Worked alongside nurses to ensure patients needs where met
  • Assisted nurses in patient care and hygiene


Education

High School Diploma -

Palmdale High School
Palmdale, CA
06-2001

Skills

  • Over 20 years working in a hospital setting
  • Proficient in HIPPA regulations
  • 16 years of experience in scheduling procedures
  • Excellent Verbal and written communication
  • Great phone etiquette
  • Dependable
  • Bilingual (Spanish)

Timeline

Secretary II (WIP Surgery/ PACU)

Antelope Valley Medical Center
11.2008 - Current

Office Manager

Maternal Fetal Medicine, Ramin Samadi, MD
05.2003 - 06.2006

Unit Secretary I (Labor & Delivery)

Antelope Valley Medical Center
04.2002 - 11.2008

Hospital Sitter/Nurse Attendant

Antelope Valley Medical Center
05.2001 - 09.2002

High School Diploma -

Palmdale High School
Cynthia Muralles