Cynthia Myres
Jeffersonville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.
Overview
25
25
years of professional experience
Work History
Operations Road Supervisor
Transit Authority Of River City
2021.01 - Current
- Supervises daily activities of coach operators. Monitors coach operator performance while coaches are in service. Conducts investigations of accidents involving coaches. Investigates consumer complaints. Prepares reports as needed.
- Manage and Monitor over 25 Bus routes and Performance. Verify time performance, turn coaches and insert extra coaches when needed and Ensure operators use proper stopping procedures at railroad crossings
- Maintain Customer/Community Relations. Assist with transfers of disabled customers, a) Take stranded passengers to their destinations and a) Respond to problems with passengers
Transportation Supervisor
Transit Authority Of River City
2007.01 - 2021.01
- Assist Dispatch Manager and Coordinator daily work activities of Dispatch Office. Supervises activities of the transportation clerks, janitors, radio operators and coach operators.
- Perform Administrative Functions. a) Schedule and assign work, Manage staffing, manage attendance, assign coaches and operators for emergency runs, ensure all work is called for on time, maintain pay sheets, variable pay and initiate disciplinary actions.
- Ensure Compliance with Federal, State, Local and Employer Policies & Procedures.
Transportation Office Clerk
Transit Authority Of River City
2004.01 - 2007.01
- Assists with daily operations of the dispatch office. Performs such routine clerical functions as record-keeping, filing, answering phone calls, and responding to information requests.
- Assists Dispatch Supervisors with such tasks as maintaining the overtime list; distribution of overtime.
- Answers phone, and places calls for Dispatch Supervisor as directed; gives and exchanges information as necessary.
Coach Operator
Transit Authority Of River City
1999.01 - 2004.01
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Managed emergency situations calmly and effectively, prioritizing up to 60 passengers safety above all else.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Improved passenger satisfaction by consistently providing safe, timely, and comfortable transportation services.
Education
Some College (No Degree) -
Prentiss Institute Jr College
Prentiss, MSSkills
- Trapeze and Microsoft software and/or application that is preferred:
- Word processing,
- Excel spreadsheets, databases, PowerPoint and inventory management systems.
- Planning and organization, problem solving and leadership skills.
- Effective communication with time management.
Timeline
Operations Road Supervisor
Transit Authority Of River City
2021.01 - Current
Transportation Supervisor
Transit Authority Of River City
2007.01 - 2021.01
Transportation Office Clerk
Transit Authority Of River City
2004.01 - 2007.01
Coach Operator
Transit Authority Of River City
1999.01 - 2004.01
Some College (No Degree) -
Prentiss Institute Jr College
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