Summary
Work History
Education
Skills
Timeline
Generic

Cynthia Nishijo

Honolulu,HI

Summary

Performance-driven leader with a track record of exceeding sales goals through team development and store operations improvements. Strong customer satisfaction focus supported by coaching and associate performance management. Results-oriented approach to driving productivity and consistency.

Work History

Accounts Receivable Clerk

HIFA
Honolulu, Hawaii
06.2022 - Current
  • Managed collections activities, contacting customers regarding past due balances to facilitate timely payments and minimize outstanding receivables.
  • Processed invoices and payment requests for client accounts, ensuring timely and accurate billing at Hifa.
  • Maintained accurate records of accounts receivable transactions and balances.
  • Resolved billing inquiries and discrepancies, enhancing client satisfaction through effective communication.
  • Reconciled daily cash receipts with bank deposits accurately.
  • Processed new customer forms to establish accounts in the system.
  • Assisted in preparation of monthly financial reports for management review.

FRONT END SUPERVISOR

Home Depot
Honolulu, HI
11.2017 - 06.2019
  • Manage 2 departments with a total of 78 employees
  • Review and execute Front end Standards
  • Monitored cash drawers in 52 checkout stations to verify adequate cash supply daily
  • Greeted 350+ visitors and customers daily, offered assistance and answered questions to build rapport and retention
  • Oversaw employee performance, corrected problems and increased efficiency to deliver excellent customer service
  • Coached cashiers and role play on methods for handling various complicated issues and difficult customers
  • Designed incentive programs for cashiers to achieve credit targets

HUMAN RESOURCE COORDINATOR

Home Depot
Honolulu, HI
09.2015 - 11.2017
  • Participate in recruitment of new Hires
  • Schedule job interview and assist in the interview process
  • Ensure I-9, personnel records are verified and complete according to state and federal standards
  • Explain employee compensation, benefits, schedules, working conditions and promotion opportunities
  • d extended offers to selected candidates
  • Ensure background and reference checks are completed
  • Orient new associates to the organization, train new associates on Web Base training
  • Coordinate special events for Association Appreciation
  • Monitored and handled all employee claims, including performance-based and harassment incidents
  • Edited job position announcements before authorizing posts
  • Work closely with Store Managers on various duties

SURGICAL TECHNOLOGIST/SURGICAL ASSISTANT

Kuakini And Pali Momi Medical Center
Honolulu, Hawaii
01.1991 - 01.2009
  • Evaluated procedure needs and set up equipment, tools, supplies and instruments
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures
  • Kept accurate counts of needle, instrument and sponge inventories
  • Provided scrubbing surgical assistance and support to surgeons during general, gynecology, genitourinary, orthopedic, neurosurgery and plastic surgery procedures
  • Created and maintained unobstructed operative fields using diverse range of tools, including retractors, sponges and suctioning and irrigation equipment

Education

Century College
Saint Paul, MN

Skills

  • Invoice processing
  • Record management
  • Billing resolution
  • Cash reconciliation
  • Financial reporting
  • Customer relationship management

Timeline

Accounts Receivable Clerk

HIFA
06.2022 - Current

FRONT END SUPERVISOR

Home Depot
11.2017 - 06.2019

HUMAN RESOURCE COORDINATOR

Home Depot
09.2015 - 11.2017

SURGICAL TECHNOLOGIST/SURGICAL ASSISTANT

Kuakini And Pali Momi Medical Center
01.1991 - 01.2009

Century College

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Cynthia Nishijo