Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
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Cynthia Norris

Wichita Falls,Texas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Accounts Payable Specialist

Mail Tribune
11.2007 - 07.2009
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Entered figures using 10-key calculator to compute data quickly.

Branch Manager

US Bank
09.2004 - 07.2007
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.

Marketing Account Manager

Amerititle
03.2003 - 09.2004
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Oversaw preparation of marketing copy, images, videos, emails and other collateral.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.

Education

High School Diploma -

Crater School Of Business Innovation And Science
Central Point, OR
06.1981

Skills

  • Records Coordination
  • Payment Processing
  • Financial Statements
  • Vendor Relations
  • Payroll Administration
  • Account Reconciliation
  • Invoice Processing
  • Microsoft Word
  • Office Supplies and Inventory
  • Financial Research
  • Resolving Discrepancies
  • Account Reviewing
  • Accounts Payable and Receivable
  • General Ledger Posting
  • Time Management
  • Critical Thinking
  • Maintaining Strict Confidentiality
  • Human Resources Department Processes
  • Ledger and Journal Entries
  • Data Entry
  • Data Entry and 10-Key
  • Expense Tracking
  • Account Resolutions
  • Greet Guests
  • Petty Cash Management
  • Statement Reviews

Volunteer Work

The last 10 plus years I have spent doing something I have always been passionate about and that is being a CASA. While it can be heart breaking, it can be extremely rewarding and I hope to continue since moving to Texas.

Timeline

Accounts Payable Specialist

Mail Tribune
11.2007 - 07.2009

Branch Manager

US Bank
09.2004 - 07.2007

Marketing Account Manager

Amerititle
03.2003 - 09.2004

High School Diploma -

Crater School Of Business Innovation And Science
Cynthia Norris