Cynthia Ocampo`
Houston,TX
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sr Medical Assistant
Deans Professional Solution- Houston Methodist WB
01.2025 - Current
- Rheumatology Specialty
- Obtaining Prior Authorizations for medication, infusions treatments facility/home.
- Room patient, take vital signs and enter on EPIC system.
- Prep injections for infiltrations or IM treatments.
- Clean and keep rooms in stock
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Educated patients on health maintenance strategies, promoting wellness through preventive care measures such as immunizations and screenings.
Patient Care Coordinator
One Step Diagnostic
03.2024 - 08.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Medical Assistant
Clinica Hispana Antoine
11.2019 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Preparing and administer injection/vaccines
- Preformed blood draw and processing lab orders for all specimen collected in office.
- Performed medical records management, including filing, organizing and scanning documents.
- Managed inventory, ensuring adequate supplies for smooth clinic operations and cost savings.
- Ensured accurate billing practices while overseeing medical assistants'' documentation of services rendered during appointments.
- Assisted in the recruitment process of new medical staff members by conducting interviews and evaluating candidates'' qualifications based on job requirements.
- Checked patient in, enter demographics, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Open/closing clinic procedures along with bank deposits and other admin duties in clinic.
Medical Assistant Intern
Kelsey-Seybold
02.2018 - 04.2018
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Specialties OBGYN and Internal Medicine
Education
Certificate - Nursing Assistant
Instituto Technico Hispano Omega
Florida City, FL03-2025
Diploma - Medical
The College of Health Care Professions
TX04-2018
GED -
Texas Education
Houston, TX06-2017
Skills
- Critical thinking skills
- Patient scheduling
- Adaptable mindset
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- Organizational skills
- EMR / EHR
- Phlebotomy proficiency
- Injections (ID/IM/SQ)
- Specimen collection
- Scheduling
- Patient education
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Fluent in [Spanish]
- Certified in CPR/AED
- Valid [TX] driver's license
- Medical assistant (NCMA)
Certification
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- CPR/AED Certification
Timeline
Sr Medical Assistant
Deans Professional Solution- Houston Methodist WB
01.2025 - Current
Patient Care Coordinator
One Step Diagnostic
03.2024 - 08.2024
Medical Assistant
Clinica Hispana Antoine
11.2019 - 08.2023
Medical Assistant Intern
Kelsey-Seybold
02.2018 - 04.2018
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- CPR/AED Certification
Certificate - Nursing Assistant
Instituto Technico Hispano Omega
Diploma - Medical
The College of Health Care Professions
GED -
Texas Education
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