Cynthia O'Donnell
Nazareth,PA
Summary
Dynamic and results-driven Territory Manager with solid background in managing territories, ensuring optimal market penetration, client satisfaction, a keen eye for strategic planning and customer engagement. History of driving market expansion and building lasting client relationships. Highly collaborative team player with sharp focus on achieving results and adapting to dynamic market trends. Known for effective communication and problem-solving abilities.
Overview
26
26
years of professional experience
Work History
Case Manager
Red Lion Home Care
09.2022 - Current
- Developed and managed personalized care plans, significantly enhancing client satisfaction
- Conducted in-home patient intakes, streamlining the onboarding process
- Coordinated patient care with caregivers and insurance providers, ensuring compliance and minimizing claim denials
- Recruited, interviewed, and hired caregivers, contributing to improved staff retention
- Managed complex scheduling for client care hours, optimizing resource allocation and reducing conflicts
Head Diving Coach
Lehigh University
09.2022 - Current
Head Diving Coach
Lafayette College
09.2004 - 05.2021
Business Owner/Diving Coach
Board Benders
10.2008 - 10.2018
- Founded and managed a successful diving coaching business, leading athletes to national competitions
- Designed and executed social media marketing campaigns, greatly increasing client engagement
- Coached athletes to secure collegiate scholarships, enhancing their athletic careers
- Managed billing and business planning, maintaining high customer retention
- Planned and executed individual goal-setting sessions, leading to significant performance improvements for athletes
Head Diving Coach
Montclair State University
01.2003 - 01.2004
Specialty Territory Sales Manager
Alpharma U.S. Inc.
08.2002 - 12.2003
- Achieved substantial sales growth by securing key formulary wins in the healthcare sector
- Developed and maintained strong relationships with healthcare professionals, enhancing customer loyalty
- Executed strategic sales initiatives, resulting in increased product prescriptions
- Conducted market research to identify new opportunities, contributing to market share expansion
- Effectively detailed physicians, leading to higher product utilization
- Delivered product information to the top hospitals in the Boston Area
Head Diving Coach
Simmons College
01.1999 - 01.2003
Professional Healthcare Sales Representative
Pfizer
05.2000 - 08.2002
- Educated, marketed, and sold Pfizer products to Primary Care Physicians, Orthopedics, Obgyn, ER, Inpatient Psych Units, Pain Specialists, Oncology, Psychology, Psychiatrists, Pediatricians, Nurses, staff, at all teaching hospitals in and around the Boston area
- Sales specialists for products including Zoloft, Celebrex, Geodon, Bextra, Zithromax, and Diflucan
- Ranked #1 in the Northeast Region for Zoloft Sales, 3 quarters, and exceeded quotas on all products
- Scheduled, planned, and organized daily calls, breakfasts, luncheons, dinner programs, preceptorships, speaker engagement programs, and events
- Provided current, comprehensive, and clinical knowledge of products
- Launched new products to market and educate physicians/pharmacists on Geodon and Bextra
- Built and maintained strong relationships with medical staff, enhancing brand trust
- Organized and executed educational events, significantly increasing product knowledge and sales
- Managed inventory and budgets, ensuring timely delivery of samples and materials
Education
Bachelor of Science - Biology
Northeastern University
Boston, MA08-1999
Skills
- Client Relations
- Sales Strategy
- Team Leadership
- Social Media Marketing
- Problem-Solving
- Multi-Tasking
- Resource Management
- Coaching & Mentoring
- Budget Management
- Inventory Control
- Marketing Campaigns
- Business Development
- Strategic Planning
- Compliance Management
- Staff Recruitment
- Performance Improvement
- Customer Retention
- Relationship Building
- Market Research
- Event Planning
Accomplishments
- Northeastern University Athletics Hall of Fame Inductee, 2024
- 4-time NCAA Division 1 All-American
- 3-Meter springboard diving Record Holder 1998, Northeastern University
- 3-time MVP, Northeastern University
- Boston Globe Athlete of the Year
- NH Gymnastic State Champion
- Athletics Hall of Fame Inductee, Nashua HS
- Coached International competitive athletes and Olympic hopefuls
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Case Manager
Red Lion Home Care
09.2022 - Current
Head Diving Coach
Lehigh University
09.2022 - Current
Business Owner/Diving Coach
Board Benders
10.2008 - 10.2018
Head Diving Coach
Lafayette College
09.2004 - 05.2021
Head Diving Coach
Montclair State University
01.2003 - 01.2004
Specialty Territory Sales Manager
Alpharma U.S. Inc.
08.2002 - 12.2003
Professional Healthcare Sales Representative
Pfizer
05.2000 - 08.2002
Head Diving Coach
Simmons College
01.1999 - 01.2003
Bachelor of Science - Biology
Northeastern University
Similar Profiles
Tonya WinebrennerTonya Winebrenner
Caregiver at Red Lion Home Care IncCaregiver at Red Lion Home Care Inc
Lakesha Paris ThomasLakesha Paris Thomas
Home Health Aide at Red Lion Home CareHome Health Aide at Red Lion Home Care
Andriana CassimatisAndriana Cassimatis
Case Manager at Red Lion Home CareCase Manager at Red Lion Home Care