Cynthia Olvera
Eugene,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Caregiver
Merrill Gardens
06.2023 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Navigator 1
Eugene Mission
03.2023 - 06.2023
- Conducting meetings with your clients Creating treatment plans logging events and progress.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Bartender/Server
Centennial Steakhouse
10.2021 - 02.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server/Bartender
Remmys Nightclub
07.2017 - 11.2021
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Bartender
Good Times Cafe
05.2021 - 10.2021
- Independently opened the bar
- Bartender, mix and serve alcoholic beverages based on customer requests
- I have the responsibility of making sure everyone is of age by checking identification, preparing and serving alcoholic beverages, accepting payment from customers, cleaning glasses and bar utensils and balancing cash receipts to record sales
- Also attending to lottery machines cashing out slips, and putting more money, lottery printer paper in etc.
Shelter Advocate
St Vincent de Paul Society
11.2020 - 06.2021
- Clean tents area, make sure everything is running smoothly
- Take care of residents
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
Bartender
Jalisco Restaurant
04.2017 - 02.2019
- Making specialized drinks
- Getting buckets of five beers ready
- Receiving payments, giving change.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Host/Prep
Red Robin Gourmet Burgers
10.2017 - 02.2018
- Seating customers to appropriate tables
- Food Runner- Taking food orders to the customers
- Arriving early to prepare the sauce, salads, etc
- That the restaurant was needed of.
Server/Bartender
Jalisco Restaurant
05.2017 - 10.2017
- Bartending- making specialized drinks
- Track inventory and report inventory levels
- Responsible for cash and credit card payments.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Manager
Armando's Mexican Restaurant
07.2016 - 05.2017
- Responsible for cash and credit card payments
- Managed employees by coordinating schedules
- Responsible for keeping service areas presentable
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Cashier/Inventory Control
Target
05.2016 - 08.2016
- Operated cashier in high stress environment
- Tracked and stocked inventory
- Working closely with costumers in order to effectively serve their needs.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
Cashier
Winco Foods
10.2015 - 03.2016
- Efficiently rings up items and process payments
- Assist younger cashiers with difficult customer questions, and age restricted items
- Mentor junior cashiers and new employees.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Creswell High School
Creswell, OR2011
Skills
- Bartending
- Restaurant Management
- Food Safety
- Microsoft Word
- Retail Sales
- POS
- Food Handler
- Liquor, Beer and Wine Knowledge
- Patient Assessments
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Merrill Gardens
06.2023 - 07.2023
Navigator 1
Eugene Mission
03.2023 - 06.2023
Bartender/Server
Centennial Steakhouse
10.2021 - 02.2022
Bartender
Good Times Cafe
05.2021 - 10.2021
Shelter Advocate
St Vincent de Paul Society
11.2020 - 06.2021
Host/Prep
Red Robin Gourmet Burgers
10.2017 - 02.2018
Server/Bartender
Remmys Nightclub
07.2017 - 11.2021
Server/Bartender
Jalisco Restaurant
05.2017 - 10.2017
Bartender
Jalisco Restaurant
04.2017 - 02.2019
Manager
Armando's Mexican Restaurant
07.2016 - 05.2017
Cashier/Inventory Control
Target
05.2016 - 08.2016
Cashier
Winco Foods
10.2015 - 03.2016
High School Diploma -
Creswell High School
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