Cynthia Ordonez

Dynamic professional with a proven track record at Marshalls & HomeGoods, excelling in customer service orientation and data analysis. Leveraged collaborative teamwork to exceed customer satisfaction goals and identified process improvements, enhancing efficiency by over 30%. Skilled in preparing detailed reports and fostering meaningful relationships, consistently achieving and surpassing project objectives.

I am a person who learns quickly and is willing to do things proactively. Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

• Marriage, Family and Human Relations
• Child and Family Advocacy
• Advanced Marriage and Family Functioning
• Human Services

• Something I like about myself is that I can often handle difficult situations with a positive attitude. I like to give people very good attention even if the situation seems a little tense. I like to give the best of myself. I like to strive to meet my goals and achieve them. I like to help others. I like to learn from everyone and I like to improve my weaknesses and turn them into strengths.

• I have been working at Marshall's for 10 months part-time, and one requirement is to offer credit cards, for which I have been given recognition for being in the top 7 of the people who have offered the most credit cards, being friendly, meeting the store's objectives and making an effort in the English language.
• Goals achieved when something has been requested from the Registro Social