Summary
Overview
Work History
Education
Skills
Social Networks
Timeline
Generic
Cynthia Osborne

Cynthia Osborne

Thomson,GA

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

32
32
years of professional experience

Work History

Website Designer

My Uniforms Plus
01.2020 - 05.2023
  • Respond to user email inquiries, or set up automated systems to send responses
  • Monitor security system performance logs to identify problems and notify security specialists when problems occur
  • Write, design, or edit Web page content, or direct others producing content
  • Install and configure hypertext transfer protocol (HTTP) servers and associated operating systems
  • Register Web sites with search engines to increase Web site traffic
  • Research, document, rate, or select alternatives for Web architecture or technologies
  • Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups
  • Create searchable indices for Web page content
  • Write supporting code for Web applications or Web sites
  • Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, or legal issues including accessibility and privacy
  • Develop and document style guidelines for Web site content
  • Back up files from Web sites to local directories for instant recovery in case of problems
  • Identify or maintain links to and from other Web sites and check links to ensure proper functioning
  • Develop or validate test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types
  • Perform Web site tests according to planned schedules, or after any Web site or product revision
  • Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites
  • Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware
  • Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction
  • Evaluate or recommend server hardware or software
  • Create Web models or prototypes that include physical, interface, logical, or data models
  • Design and implement Web site security measures, such as firewalls or message encryption
  • Recommend and implement performance improvements
  • Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions
  • Develop databases that support Web applications and Web sites
  • Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media
  • Develop Web site maps, application models, image templates, or page templates that meet project goals, user needs, or industry standards
  • Perform or direct Web site updates
  • Select programming languages, design tools, or applications

Payroll Clerk

Two State Construction
02.1991 - 02.1994
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained confidentiality of employee records and payroll information.
  • Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
  • Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
  • Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
  • Established a well-organized filing system for maintaining all payroll-related documents securely.
  • Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
  • Maintained compliance with federal, state, and local tax laws by staying updated on regulations and submitting timely reports.
  • Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
  • Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
  • Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
  • Reconciled bank and payroll records routinely to verify accuracy.
  • Managed garnishments and levies in accordance with legal requirements, ensuring proper withholding from employee wages.
  • Assisted in the preparation of year-end tax forms, including W-2s and 1099s, for timely distribution to employees.
  • Provided support during financial audits by preparing relevant documentation related to payroll transactions.
  • Improved employee satisfaction with efficient resolution of payroll discrepancies.
  • Facilitated employee understanding of payroll issues, providing detailed explanations and quick resolutions.
  • Conducted thorough audits of payroll accounts to maintain compliance with financial policies and regulations.
  • Reduced payroll processing errors, conducting detailed checks before final submission.
  • Developed custom payroll reports for management, facilitating strategic financial planning.
  • Enhanced accuracy of timekeeping records, verifying employee hours worked against payroll data.
  • Streamlined payroll process, ensuring timely and accurate payments to all employees.
  • Collaborated with HR to update employee benefits in payroll system, ensuring accurate deductions and contributions.
  • Ensured compliance with federal and state payroll regulations, staying updated on changes in tax laws.
  • Resolved payroll tax issues, liaising with tax agencies to correct discrepancies and avoid penalties.
  • Participated in payroll software updates, testing new features to maximize departmental efficiency.
  • Simplified year-end tax reporting process for employees by organizing and distributing necessary documents well in advance.
  • Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Tracked employee vacation, sick and personal time.
  • Audited timesheets and payroll records for accuracy.

Education

Bachelors Degree - Information Technology

Strayer University
01.2026

Skills

  • Never been fired
  • Excellent in troubleshooting and solving critical problems
  • Loyal to the core
  • Fast learner
  • No drama at work or home
  • I get along with anyone and I'm a great listener

Social Networks

https://Cynthia Storey, https://Cynthia Osborne

Timeline

Website Designer

My Uniforms Plus
01.2020 - 05.2023

Payroll Clerk

Two State Construction
02.1991 - 02.1994

Bachelors Degree - Information Technology

Strayer University

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Cynthia Osborne