Cynthia Pace
Gainesville,USA
Overview
12
12
years of professional experience
Work History
Customer Service Associate
Target Stores
11.2023 - Current
- Connect vendors to appropriate management to fulfill company and partnership needs, via phone and in-person
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintain a welcoming environment with etiquette and cleanliness by appropriate item and task processing.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Lead Preschool Teacher
The Academy
06.2023 - 12.2023
- Creates age-based curriculum for social, emotional, physical, and academic development, including Biblical instruction
- Assist children in learning independence in eating, drinking, and potty training.
- Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
English Teacher
TaLK Program
02.2021 - 01.2023
- Responsible for documentation of subject matter, materials, media, learning development, and assessment
- Meet course and school-wide student performance goals and review documented findings with educators and parents.
- Developed innovative lesson plans to engage students in English language learning and enhance understanding of spoken and written English.
Child Care Teacher
O2B Kids Midtown
10.2015 - 12.2019
- Provide safe, caring, and nurturing environment for children
- Assist in lesson planning and child development assessment
- Organize activities suitable for child’s age and development
- Assist children in learning independence in eating, drinking, and potty training.
Receptionist
Gainesville Health & Fitness
08.2012 - 09.2015
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Customer Service Associate
Chick-Fil-A
01.2019 - 08.2020
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Build relationship with guests and explain reward program
Education
Bachelor of Liberal Studies - Educational -
University of Maine At Presque Isle
12.2024
Associate Degree - Elementary Education
Santa Fe College
Gainesville, FL05.2020
Skills
- Microsoft Office 365
- Customer Service
- Customer and client relations
- Problem Resolution
- Teamwork and Collaboration
- Organization and Communication
Timeline
Customer Service Associate
Target Stores
11.2023 - Current
Lead Preschool Teacher
The Academy
06.2023 - 12.2023
English Teacher
TaLK Program
02.2021 - 01.2023
Customer Service Associate
Chick-Fil-A
01.2019 - 08.2020
Child Care Teacher
O2B Kids Midtown
10.2015 - 12.2019
Receptionist
Gainesville Health & Fitness
08.2012 - 09.2015
Bachelor of Liberal Studies - Educational -
University of Maine At Presque Isle
Associate Degree - Elementary Education
Santa Fe College
Similar Profiles
Mohamed BangouraMohamed Bangoura
Warehouse Laborer at Target StoresWarehouse Laborer at Target Stores
DeMere KearneyDeMere Kearney
Target Security Specialist at Target StoresTarget Security Specialist at Target Stores
Rylan RankinRylan Rankin
Store Director at Target StoresStore Director at Target Stores
Kristofer OchoaKristofer Ochoa
Executive Team Leader - Assets Protection at Target StoresExecutive Team Leader - Assets Protection at Target Stores
Michelle TaylorMichelle Taylor
Lead Tax Preparer at Jackson Hewitt Tax AgencyLead Tax Preparer at Jackson Hewitt Tax Agency