Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Cindy Parker

Stow,OH

Summary

Knowledgeable about processing credit card payments, checks, and cash. Experienced in high volume calls in billing and telemarketing. Proven record in customer service and secretarial work.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Registration Worker

Employ Temps
Cuyahoga Falls, OH
10.2024 - 10.2024
  • As a Registration Worker was responsible to check in attendees for the tradeshow at the John S. Knight Center, Akron,OH.
  • Each attendee was given a badge and business directory.

Payment Processor

Leaf Home
Hudson, OH
07.2023 - 08.2023
  • Took incoming calls in the Finance Dept. of Leaf Home for customers in the United States and Canada in regard to new installation of gutters and/ or service calls and recorded their credit card information.

Sales Coordinator

Sherwin-Williams Floor Covering
Uniontown, OH
10.2019 - 04.2020
  • My duties as a Sales Coordinator included calling commercial accounts in regard to their floor covering needs, set up floor installer orders, filed purchase orders, matched invoices with original order. Took incoming calls.

Store Associate

JC Penney
07.2014 - 05.2019
  • Assisted customers with their product selection, operated cash register, took online orders, answered phones, opened JC Penney charge accounts and was Number One Store Associate in opening the most JCP credit cards in January, 2019.

Transcriptionist

Ebsco Tele Services
06.2011 - 10.2013
  • Transcribed audio files from market research as customers were asked to rate their experience with home improvement contractors.
  • These transcripts were published in Best Pick Reports and Home Reports.

Billing Agent

Teleperformance USA
11.2006 - 08.2009
  • As a billing agent was responsible in assisting customers with their Cox Communication cable account, took payments, adjusted cable, internet, and telephone services, and drop-shipped cable equipment.

Education

Certificate in Word Processing -

The University of Akron
Akron, OH
08.1986

Skills

  • Front desk
  • CRM software
  • Administrative experience
  • Microsoft Office

Certification

Driver's License

Timeline

Registration Worker

Employ Temps
10.2024 - 10.2024

Payment Processor

Leaf Home
07.2023 - 08.2023

Sales Coordinator

Sherwin-Williams Floor Covering
10.2019 - 04.2020

Store Associate

JC Penney
07.2014 - 05.2019

Transcriptionist

Ebsco Tele Services
06.2011 - 10.2013

Billing Agent

Teleperformance USA
11.2006 - 08.2009

Certificate in Word Processing -

The University of Akron

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Cindy Parker