Cynthia Perkins
Brooksville,FL
Summary
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
13
13
years of professional experience
Work History
General Manager
Anytime Fitness
Weeki Wachee, Florida
12.2019 - Current
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Medical Assistant
Lotus Dermatology
Brooksville, Florida
05.2016 - 12.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Medical Assistant
Beacon Head and Neck Clinic
Spring Hill, Florida
01.2012 - 05.2016
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Personal Trainer
International Sports Science Association
Carpinteria, CA07-2020
High School Diploma -
Fannin County High School
Blue Ridge, GA06-1989
Skills
- Program Administration
- Customer Relationship Management
- Service Quality Improvement
- Sales
- Quality Management
- Schedule Management
- Time Management
- Leader
- Motivation
Reason for Search
I am interested in working from home either full or part time. I have teenage twin boys that I would like to be able to be more available for. Working from home would allow me to be more flexible and still allow me to help provide for my family.
Timeline
General Manager
Anytime Fitness
12.2019 - Current
Medical Assistant
Lotus Dermatology
05.2016 - 12.2019
Medical Assistant
Beacon Head and Neck Clinic
01.2012 - 05.2016
Personal Trainer
International Sports Science Association
High School Diploma -
Fannin County High School
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