Cynthia Pettinato
Summary
Knowledgeable Grocery Manager with solid background in managing grocery store operations and ensuring customer satisfaction. Adept at streamlining inventory processes and improving store layout to enhance shopping experience. Demonstrated ability in team leadership and maintaining high standards of store presentation.
Overview
7
7
years of professional experience
Work History
Grocery Manager
Weis Markets Inc
07.2018 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Engaged customers and provided a consistent level of service and support, helping find desired products and items.
- Performed key tasks to promote inviting grocery store appearance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within allotted timeframes.
Manager on Duty
Weis Markets Inc
07.2018 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Conducted store closing walks to ensure compliance with company standards.
- Coordinated with team members to address any last-minute tasks and ensure all areas were stocked and organized for the next day's operations.
Education
High School Diploma -
East Stroudsburg South
East Stroudsburg06-1984
Skills
- Coordination of inventory
- Customer service and assistance
- Verbal and written communication
- Payroll and timekeeping
Timeline
Grocery Manager
Weis Markets Inc
07.2018 - Current
Manager on Duty
Weis Markets Inc
07.2018 - Current
High School Diploma -
East Stroudsburg South
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