Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Cynthia Price

Aurora,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Diligent Food Service Team Member offering over 10 years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients and staff. Energetic and reliable Food Service Supervisor with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Aurora Civic Center
Aurora, IL
06.2024 - Current
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Provided support to other departments as needed to meet organizational goals.
  • Directed employees on how to use equipment properly and safely.
  • Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Trained new employees on proper job functions and company policies and procedures.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Resolved customer complaints or answered customers' questions.
  • Guided employees in handling difficult or complex problems.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Tool Crib Attendant/Loader

Johnson Controls
Geneva , IL
05.2016 - 06.2023
  • Organized and maintained tool cribs, ensuring that all items were properly labeled and stored in an orderly fashion.
  • Provided support with the ordering process for tools or supplies needed onsite.
  • Assisted personnel with locating specific tools or parts when requested.
  • Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
  • Verified accuracy of shipments against invoices or orders.
  • Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
  • Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
  • Adhered to all safety regulations while handling hazardous materials such as aerosols or flammable liquids.
  • Cleaned up spills promptly using approved cleaning agents and safely disposed of hazardous waste material.
  • Reported any damaged goods immediately to supervisor for further inspection or repair.
  • Maintained a clean work area at all times by sweeping floors, wiping down surfaces.
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Packaged, crated and loaded items safely for transport.
  • Operated forklift, pallet jack and other equipment to perform loading tasks.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Identified discrepancies between actual count versus expected count during inventories.
  • Adhered to company policies and procedures relating to tool crib operations.
  • Utilized problem solving skills to resolve issues related to tool crib operations.
  • Kept accurate counts of inventory through weekly and yearly cycle counts.
  • Assisted manufacturing team with efficient distribution of durable and perishable goods from tool cribs inventory.
  • Marked and identified tools and equipment using identification tag, stamps or electric marking tools.
  • Received, stored and issued items such as dies, gauges and fixtures.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.

Housekeeping

Edwards Hospital
Naperville, IL
03.2016 - 05.2017
  • Coordinated with housekeeping staff to ensure rooms were ready for check-in.
  • Resolved customer complaints regarding housekeeping services in a timely manner.
  • Coordinated with housekeeping staff regarding room availability and status changes.
  • Performed light housekeeping tasks like dusting furniture and vacuuming carpets when needed.
  • Enforced safety regulations among all housekeeping personnel.
  • Resolved guests' complaints regarding housekeeping services in a professional manner.
  • Assisted with light housekeeping duties such as changing linens and tidying rooms.
  • Assisted with light housekeeping tasks including laundry, dusting, vacuuming and mopping floors.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Responded promptly to customer complaints regarding housekeeping services provided by the facility.
  • Scheduled preventative maintenance for all housekeeping equipment.
  • Performed general housekeeping duties such as sweeping floors, emptying trash cans.
  • Answered customer calls promptly and professionally.
  • Followed up with open calls to offer further assistance and close out issues.
  • Operated telephone switchboards and systems to advance and complete connections.
  • Operated telephone switchboard to provide information, take messages and forward calls.
  • Completed connections between callers, departments and professionals.

Food Service Supervisor

Northern Illinois University
Naperville, IL
03.2007 - 05.2016
  • Ensured compliance with health and safety regulations in all areas of the kitchen.
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Ordered necessary supplies from approved vendors to maintain adequate stock levels.
  • Provided direction to staff on proper preparation techniques for menu items.
  • Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
  • Coordinated special events such as banquets or catering requests according to customer specifications.
  • Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
  • Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
  • Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
  • Purchased food and supplies according to department needs.
  • Oversaw work and guest areas to provide clean, tidy and properly sanitized facilities according to established guidelines.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Adhered to company food, safety, quality and sanitation policies.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.

Education

High School Diploma -

East Aurora High School
500 Tomcat Lane
05-1984

Skills

  • Delegation
  • Task Delegation
  • Employee Supervision
  • Performance monitoring
  • Staff Supervision
  • Scheduling Coordination
  • Staff Leadership
  • Ordering Supplies
  • Table Setting
  • Buffet setup and takedown
  • Purchasing
  • Food Safety
  • Worker Training

Affiliations

  • Special Events Planner-Decorate, Set up and tear down
  • Volunteer in Feed The Hungry Charity Events

Certification

  • CPR Certificate
  • ADE Defibrillator Certificate
  • IL Safety Certificate
  • Management,Leadership and Supervisor Training Webinars

Languages

English
Professional

References

References available upon request.

Timeline

Operations Supervisor

Aurora Civic Center
06.2024 - Current

Tool Crib Attendant/Loader

Johnson Controls
05.2016 - 06.2023

Housekeeping

Edwards Hospital
03.2016 - 05.2017

Food Service Supervisor

Northern Illinois University
03.2007 - 05.2016

High School Diploma -

East Aurora High School

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Cynthia Price