Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Work Preference
Timeline
Open To Work
Hi, I’m

Cynthia Pullum

Port Richey
Cynthia Pullum

Summary

Finance and Customer Care Associate with strong financial and administrative skills, and 4 years of experience. Desire to leverage strong finance background, budgeting, planning, and managerial expertise to achieve operational excellence for ABC Inc. At CBC Inc. eliminated low margin transactions, boosted productivity by 4%, and improved revenue by 100% more of my overall experience.

Overview

6
years of professional experience
1
Certification

Work History

Covius
Port Richey, FL

Administrative Assistant
09.2025 - 11.2025

Job overview

  • Come processing for mortgage's collateral inventory into computer.
  • I managed 60 calls a day.

Little Ceaser
Holiday, FL

Line Cook/Prep Cook/Dishwasher
01.2023 - 03.2025

Job overview

  • Customer serving 300 hundred orders a day
  • Consulted with customers on food selections and custom order request.
  • Served customers with knowledgeable, friendly support to ensure fast and efficient deliveries of online orders.
  • Collaborated with managers to provide customers with feedback and recommend operational changes to meet emerging trends.
  • Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.
  • Prepared merchandise for purchase and answered questions regarding the store and its merchandise.

Godiva Chocolate
Plant City, FL

Sales Operations Coordinator
10.2020 - 01.2024

Job overview

  • Managed and maintained executive schedules, appointments, and travel arrangements, coordinated meetings, conferences, and events, including logistics and materials.
  • Prepared and edited correspondence, reports, and presentations, handled confidential documents and
  • Increased 30% of sales.
  • Conferred with customers by telephone and in person to provide information about products or services, took and entered orders, canceled accounts, obtained details of complaints.
  • Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Checked to ensure that appropriate changes were made to resolve customers' problems.
  • Determined charges for services requested, collect deposits or payments, and arranged for billing.

Trinity Rehabilitation Center
Port Richey, FL

Personal Care Assistant
01.2020 - 01.2021

Job overview

  • Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
  • Administered bedside and personal care, such as ambulation or personal hygiene assistance.
  • Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses and physiotherapists.
  • Participated in case reviews, consulting with the team caring for the client, evaluating the client's needs and planning for continuing services.
  • Instructed and advised clients on issues, such as household cleanliness, utilities, hygiene, nutrition, help 15 clients a day.

Education

Motte College
Chattanooga, TN

Business Administration from Associate's degree
03.2026

University Overview

Skills

Designed targeted training modules and implemented them to elevate workforce competencies and operational efficiency

Created and instituted comprehensive communication strategies focused on delivering clear and precise information

Achieved increased brand visibility through effective management of social media accounts Drove content development initiatives across diverse platforms, resulting in enhanced engagement with target demographics Improved customer engagement strategies by monitoring social media interactions

Created and executed presentations focused on clarifying sophisticated ideas for diverse audiences

Time management

Administration

Certification

  • Driver's License
  • Food Safety

Languages

Russian
Spanish
Bilingual
English

Personal Information

Personal Information
Willing To Relocate: Anywhere

Work Preference

Work Type

Full Time

Location Preference

Remote

Timeline

Administrative Assistant
Covius
09.2025 - 11.2025
Line Cook/Prep Cook/Dishwasher
Little Ceaser
01.2023 - 03.2025
Sales Operations Coordinator
Godiva Chocolate
10.2020 - 01.2024
Personal Care Assistant
Trinity Rehabilitation Center
01.2020 - 01.2021
Motte College
Business Administration from Associate's degree