Cynthia Ramirez
Hemet,CA
Summary
Experienced with office administration, including scheduling and document management. Utilizes effective organizational skills to maintain smooth office operations and handle multiple tasks simultaneously. Track record of strong interpersonal skills, enhancing team dynamics and fostering productive work environment.
Overview
10
10
years of professional experience
Work History
Healthcare Coordinator
Pacific Dental Services
Menifee, CA
01.2025 - Current
- Coordinated patient scheduling and appointment reminders to enhance operational efficiency.
- Assisted with insurance verification processes to streamline patient onboarding.
- Performed data entry tasks including entering information into electronic health records.
- Provided administrative support for the medical team in a fast-paced environment.
- Actively participated in continuing education classes and training programs.
Speacialty Registered Dental Assistant
Pacific Dental Services
Hemet, CA
06.2021 - 08.2024
- Managed sterilization and maintenance of dental instruments and equipment
- Assisted dentists in providing quality dental care to patients, including taking x-rays, creating temporary crowns/bridges, taking impressions.
- Offered gentle support and delivered compassionate care during dental procedures.
- Performed orthodontic procedures as requested by Doctor
- Scheduled appointments for patients using the office management system software.
- Tracked inventory levels of dental supplies and placed orders when necessary.
Dental Assistant /Internship Student
West Coast Dental
Menifee, CA
08.2020 - 02.2021
- Completed externship from Aug-Oct.
- Take diagnostic radiographs, intraoral and extraoral photographs.
- Prepare patients for treatment, enabling great quality of dental work.
- Performed prophylaxis, applying sealants, and fluoride treatments.
BDC Representative
Gosch Auto Group
Hemet, CA
01.2019 - 03.2020
- Coordinated appointments and follow-ups, streamlining scheduling processes for sales/service team.
- Utilized strong problem solving skills to identify solutions for customers' needs.
- Assisted customers with scheduling appointments for service repairs and maintenance work.
- Worked collaboratively within a team environment.
Mobile Expert
T-Mobile
San Fernando, CA
08.2015 - 02.2018
- Cultivated strong customer relationships through personalized service and product recommendations.
- Executed inventory management processes, ensuring product availability and accuracy for sales initiatives.
- Conducted product demonstrations, educating customers on mobile devices and services.
- Provided technical support and troubleshooting.
- Recommended and selected merchandise purchases based on customer needs.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
Education
Bachelor of Science - Graphic And Digital Design
Arizona State University
Tempe, AZCertificate - Dental Assisting
San Joaquin Valley College
Temecula, CA10-2020
Skills
- Clinic administration
- Data entry
- Call center experience
- Bilingual - English / Spanish
- Customer service oriented
- Attention to detail
Timeline
Healthcare Coordinator
Pacific Dental Services
01.2025 - Current
Speacialty Registered Dental Assistant
Pacific Dental Services
06.2021 - 08.2024
Dental Assistant /Internship Student
West Coast Dental
08.2020 - 02.2021
BDC Representative
Gosch Auto Group
01.2019 - 03.2020
Mobile Expert
T-Mobile
08.2015 - 02.2018
Bachelor of Science - Graphic And Digital Design
Arizona State University
Certificate - Dental Assisting
San Joaquin Valley College