Cynthia Rebollar
Peoria,AZ
Summary
Dynamic professional with a proven track record at New Horizon Community Care, excelling in behavior modification. Skilled in fostering teamwork and collaboration, I effectively enhance client engagement through tailored support plans and empathetic communication. Committed to achieving treatment goals and promoting wellness in diverse populations.
Overview
2027
2027
years of professional experience
Work History
Mentor/ BHT
New Horizon Community Care
Glendale, AZ
2024 - Current
- Provided individualized support for youth and adults in areas of family assistance, life skills development, wellness promotion, and behavior modification. Monitored activities to maintain a safe environment.
- Orchestrated group activities and skill-building sessions to enhance participant engagement.
- Facilitated achievement of treatment goals and implementation of behavior plans.
- Facilitated documentation processes and coordinated case management activities.
- Executed crisis intervention strategies to address urgent situations.
- Facilitated participation in recreation and movement-based activities to enhance therapeutic outcomes.
- Facilitated collaboration among clinical and program teams to enhance project outcomes.
- Facilitated skill-building workshops for diverse community members.
- Developed individualized support plans to enhance client engagement.
- Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Provided ongoing support and guidance to mentees, fostering resilience and independence.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Assisted mentees in developing self-confidence and positive self-image.
Crisis Response Specialist
Spectrum Healthcare
Phoenix, AZ
11.2019 - 12.2024
- Provided immediate support to clients experiencing crises by assessing their physical and emotional needs. Assisted clients in navigating challenging situations to restore stability. Collaborated with teams to develop effective crisis intervention strategies.
- Mentored junior staff on best practices in healthcare operations
- Followed all company policies and procedures to deliver quality work.
- Mentored junior staff on best practices in patient interaction and data management for improved service quality.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
License - Radiology
Bryman School
Phoenix, AZ2001
Skills
Conflict management
- Expert problem solving
- Analytical thinking
- Coaching and mentoring
Effective leadership
Team collaboration
Organization
Positive reinforcement
Role modeling
Behavior improvements
Empathetic approach
Group and individual instruction
Interpersonal communication
Client scheduling
Case management
Relationship building
Constructive feedback
Emotional support
Self-esteem building
Conflict resolution
Coping skill teaching
Critical thinking
Goal setting
Self-awareness
Skill development
Progress monitoring
Decision-making support
Emotional intelligence
Crisis intervention techniques
Crisis intervention
Family interaction
Behavior intervention plans
Attention to detail
Conflict management
Languages
Spanish
Native or Bilingual
Timeline
Crisis Response Specialist
Spectrum Healthcare
11.2019 - 12.2024
Mentor/ BHT
New Horizon Community Care
2024 - Current
License - Radiology
Bryman School