Cynthia Reyes
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
12.2022 - Current
- Worked multi-hour cash register and drive-thru shifts, addressing customers' unique needs, and ensuring food and drink orders were taken accurately
- Demonstrated exceptional oral and written communication skills with customers, and management to ensure efficient delivery of services
- Kept flexibility and attitude that enabled responsibilities and parameters to fit in areas not previously described in this role
- Trained, and mentored new employees to take orders, work registers
- Replenished and stocked service stations, cabinets, and tables, and followed safety protocols to ensure an enjoyable dining experience
- Took customer orders, answered questions about menu items, and suggested limited-time specials and meal deals
- Worked front counter, drive-thru and other areas.
Medical Assistant
Northwest Internal Medicine
03.2024 - 05.2024
- Assisted clinicians with in-office procedures
- Documented information required for patients' specimens and tests completed
- Updated records in EHR system, carefully protecting patient information and verifying intakes, measuring vital signs and documenting symptoms
- Instructed patients on proper specimen collection techniques for various tests
Team Member
Six Flags
01.2021 - 08.2022
- Provide guests with a safe and enjoyable ride experience by Passing ride certification tests with 100% accuracy
- Following strict safety protocols
- Maintaining strong attention to detail and environmental awareness
- Demonstrating a friendly, outgoing personality and positive attitude inviting guests to your boarding station
- Reacting quickly to stressful and emergency situations
- Working closely with team members and supervisors using excellent verbal communication skills
Education
Medical Assistant -
The College of HealthCare Professions
San Antonio, Tx05.2024
High School -
William J Brennan High School
San Antonio, Tx06.2022
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Cash handling
- Teamwork and collaboration
Timeline
Medical Assistant
Northwest Internal Medicine
03.2024 - 05.2024
Crew Member
McDonald's
12.2022 - Current
Team Member
Six Flags
01.2021 - 08.2022
Medical Assistant -
The College of HealthCare Professions
High School -
William J Brennan High School
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