Head Cashier
Sicily's Pizzeria and Pasta
Houston, Texas
07.2019 - 12.2024
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Assisted in inventory management, including in-stock lists, and coordinated with the owner on product availability.
- Trained new cashiers in POS systems, customer service, greetings, and restaurant policies.
- Built and maintained productive relationships with other employees.
- Monitored the cash drawers in multiple POS stations to confirm the available cash supply.
- Helped customers find specific menu items, answered questions, and offered recommendations.
- Oversaw the processing and ordering of large transactions and special orders, ensuring customer satisfaction.
- Handled complaints, exchanges, and refunds while maintaining a positive level of customer satisfaction.