Driven professional with proven expertise in small business operations and exceptional relationship building, honed at Grand Palms Resort. Excelled in client service, securing owner satisfaction through effective communication and meticulous reservation management. Demonstrates a keen ability to enhance operational efficiency and customer service excellence, leveraging both verbal and written communication skills.
Booked owners reservations took maintenance fee payments, set up draft payments. Customer service pulled and worked reports daily. Assisting manager on daily operations.