Summary
Overview
Work History
Education
Accomplishments
Certification
Timeline
Generic

Cynthia Roberts

Human Resources
Dickinson,TX

Summary

Seasoned HR leader with a proven track record at HCA Healthcare, Inc., excelling in employee relations and human resources management. Expert in enhancing employee satisfaction and retention, with significant focus in resolving complex employee issues and leading successful HR strategies. Skilled in succession planning and fostering a positive work environment.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Regional Director of Human Resources

HCA Healthcare Inc.
11.2021 - 01.2025
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission across 8 divisions.
  • Conducted investigations and assisted with handling employee complaints involving ethics and compliance, and EEOC to promote equitable workplace.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.

Vice President of Human Resources

HCA Healthcare Inc.
04.2015 - 11.2021
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Liaised between multiple business divisions to provide HR executive leadership for Ambulatory Surgery Division, Urgent Care, Physician Services, Division Partnership Teams, and Information Technology Groups in Central & West TX division.
  • Merger and acquisition workflow and oversight resulted in 5 additional surgery centers and over 30 urgent care and physician practices.

Vice President of Human Resources

HCA Healthcare, Inc.
08.2008 - 04.2015
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Conducted investigations and assisted with handling employee complaints.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Directed hiring and onboarding programs for new employees.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance resulting in successful TJC surveys and accreditations.
  • Fostered positive work environment through comprehensive employee advisory groups.

HR Generalist

HCA Healthcare, Inc.
04.1987 - 08.2008

Included progressive roles in Human Resources, Staff Development, and Nursing Administration.

  • Administered employee benefits programs and assisted with open enrollment and payroll functions.
  • Collaborated with managers to identify and address employee relations issues.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Provided new colleague orientation and training to leaders.

Education

Bachelor of Science - Health Administration

Warren National University

Stephen F. Austin State University

Accomplishments

Division HR Exceptional Service Award (2018)

Company Engagement Excellence ILOB Award (2017)

HR Summit Award for Hope Fund Participation (2015)

Certification

PHR Certified (HRCI) 2010-2025

SHRM Certified (SHRM-CP) 2015-2025

Timeline

Regional Director of Human Resources

HCA Healthcare Inc.
11.2021 - 01.2025

Vice President of Human Resources

HCA Healthcare Inc.
04.2015 - 11.2021

Vice President of Human Resources

HCA Healthcare, Inc.
08.2008 - 04.2015

HR Generalist

HCA Healthcare, Inc.
04.1987 - 08.2008

Bachelor of Science - Health Administration

Warren National University

Stephen F. Austin State University
Cynthia RobertsHuman Resources