Cynthia Robin Fuhrman
Yucaipa,CA
Summary
Motivated, resourceful, and accomplished professional with many years’ experience as a customer service, sales, and support representative. Solution-focused and results-driven on improving the customer experience. Earned awards for Employee of the Month, Perfect Attendance, and Quality of Service on numerous occasions. Own a Professional Portfolio, documenting career successes and accomplishments which is available for review upon request.
Overview
23
23
years of professional experience
Work History
Rideshare Partner
Uber and Lyft
05.2018 - Current
- Independent Contractor
Marketing Reservations Representative
Diamond Resorts International
Riverside, CA
03.2014 - 10.2018
- Apollo Property Management
Temporary Clerical Worker
Select Staffing
San Bernardino, CA
09.2012 - 03.2014
Receptionist/Office Assistant
CA Security Insurance Services
Ontario, CA
06.2011 - 07.2012
Promotor and Appointment Setter
Authorized ADT Dealer
Upland, CA
09.2009 - 08.2010
Phone Banker Customer Service Rep
Wells Fargo & Co.
Santa Ana, CA
08.2005 - 02.2007
Telephone Customer Service Associate
Bank of America
Pasadena, CA
02.2003 - 07.2005
- Credit Card Contact Center
Reservations Booking Agent
Marriott Worldwide Reservation Center
Santa Ana, CA
09.2002 - 07.2003
Education
undefined
Citrus College
Graduate - undefined
Chaffey College
01.1985
Graduate - undefined
CA State University, Pomona
Graduate - undefined
International Air and Hospitality Academy
01.2000
Skills
- Time management
- Communication skills
- Interpersonal skills
- Relationship building
- Operational understanding
- Technical proficiency in Windows 10
- Microsoft Edge
- Microsoft Office
- Mac operating systems
- Windows-based software
- Self-motivated
- Learning
Strengths And Attributes
- Committed to meeting the changing needs in today’s business environment.
- Willing and able to accept added responsibilities and perform special projects.
- Creative and innovative.
- Excellent time management skills; able to prioritize.
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Rideshare Partner
Uber and Lyft
05.2018 - Current
Marketing Reservations Representative
Diamond Resorts International
03.2014 - 10.2018
Temporary Clerical Worker
Select Staffing
09.2012 - 03.2014
Receptionist/Office Assistant
CA Security Insurance Services
06.2011 - 07.2012
Promotor and Appointment Setter
Authorized ADT Dealer
09.2009 - 08.2010
Phone Banker Customer Service Rep
Wells Fargo & Co.
08.2005 - 02.2007
Telephone Customer Service Associate
Bank of America
02.2003 - 07.2005
Reservations Booking Agent
Marriott Worldwide Reservation Center
09.2002 - 07.2003
undefined
Citrus College
Graduate - undefined
Chaffey College
Graduate - undefined
CA State University, Pomona
Graduate - undefined
International Air and Hospitality Academy