Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cynthia Robinson

Toledo,OH

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful Type setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

33
33
years of professional experience

Work History

Weapons Check

TPS
05.2022 - Current

Check students book bags. For drugs, weapons, etc. Communicate with officer's

GSC Grounds Security Communications Supervisor

Bags Inc.
01.2009 - 11.2015
  • Enhanced team productivity by implementing efficient communication strategies and workflows.
  • Developed comprehensive training programs for new hires, resulting in improved performance and job satisfaction.
  • Streamlined internal communications processes to foster collaboration and improve information sharing among departments.
  • Managed a diverse team of communicators, ensuring timely completion of projects and adherence to company policies.
  • Directed and monitored team members for compliance with communication, quality and performance standards.
  • Built and maintained positive relationships with public by utilizing strategic plans.

VP Senior Mortgage Loan Officer

1st Federal Savings & Loan Association
03.1991 - 01.2011
  • Increased company revenue by implementing innovative marketing strategies and streamlining sales processes.
  • Established a successful partnership with key industry players, resulting in increased market share for the organization.
  • Led a cross-functional team to develop and launch a new product line, contributing to significant growth in sales.
  • Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
  • Developed and executed targeted business development initiatives, leading to an expansion of the company''s client base.
  • Enhanced employee engagement and satisfaction through the implementation of comprehensive training programs and performance management systems.
  • Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.

Education

College Preparing Courses -

Libbey High School
Toledo Ohio
1971

Skills

  • Time management
  • Stress tolerance
  • Computer proficiency
  • Conflict resolution
  • Multitasking capabilities
  • Strong organization
  • Active listening
  • Interpersonal skills

Accomplishments

Traveled to Paris France after graduation for completion of college

Timeline

Weapons Check

TPS
05.2022 - Current

GSC Grounds Security Communications Supervisor

Bags Inc.
01.2009 - 11.2015

VP Senior Mortgage Loan Officer

1st Federal Savings & Loan Association
03.1991 - 01.2011

College Preparing Courses -

Libbey High School
Cynthia Robinson