Danielle Dore
Check-out Clerk
New Iberia,LA
Summary
Welcoming clerical professional with 15 years of experience in a medical office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, scheduling appointments and product sales. Accurate when entering information in Nextech and keeping organized filing systems. As an accomplished professional, I am seeking employment that challenges my expertise and provides growth opportunities while contributing to company objectives.
Overview
17
17
years of professional experience
Work History
Check-in/Check-out Receptionist
Lafayette Dermatology
01.2018 - 01.2019
- Check patients in and update their demographics insurance and collect signatures on HIPAA, consents, financial policies.
- Check patients out, schedule appointments, collect copays, deductibles, and coinsurance.
- Answer phones, verify insurance, and product sales.
Receptionist
Cardiology of Acadiana
01.2018 - 01.2019
- Check patients in and updated their demographics insurance and collected signatures on HIPAA, consents, and financial policies.
- Collect copays, deductibles, and coinsurance upon arrival.
- Verified insurance
- Ensure accuracy of patients' charts for time of visits, such as labs, x-rays, images, reports.
- Check patients out by scheduling their next appointment and calling hospitals to schedule procedures if necessary.
Retail Sales/Check-in/Check-out Receptionist
Hubbell Dermatology
01.2019 - Current
- Check patients in and update their demographics insurance and collects signatures of HIPAA, consents, and financial policies
- Complete check-out duties such as scheduled appointments, patient education, handouts, and instructions
- Collect copays, deductibles, coinsurance, and balance at time of service
- Verify insurance and manage incoming calls, emails, texts, and referrals.
- Post payments throughout day.
- Possesses knowledge of Electronic Medical Record (EMR)
- Assists with retail sales when required, maintains inventory, and has EMR knowledge.
Physical Therapy Technician
Iberia Medical Center
01.2016 - 01.2018
- Assist physical therapists in patient treatment by applying heat/cold packs, helping patients with exercise equipment, monitoring and tracking time, and performing prescribed exercises and strengthening techniques.
- Answer phone calls, schedule patients, verify insurance, and file paperwork.
- Performed ultrasounds and apply electric stimulation machines.
Pharmacy Clerk
Leleux's Pharmacy
01.2007 - 01.2015
- Receive and process prescription orders from customers via phone and in person.
- Conduct customer check-outs and maintained inventory, cash register, and store cleanliness.
- Perform pharmacy technician duties during clinicals.
Education
Pharmacy Technician -
Academy of Acadiana
New Iberia, LA06.2014
Dental Assistant -
Academy of Acadiana
New Iberia, LA06.2009
High School Diploma -
Loreauville High School
Loreauville, LA06.2007
Skills
- File Management
- Data Entry
- Documentation and Reporting
- Customer and Client Relations
- Telephone Skills
- Organization Skills
- Schedule Management
- Multi-Line Telephone Operation
- Verbal and Written Communication
- Professional Demeanor
- Service-Oriented Mindset
- Time Management
References
Dr Jon Leleux
-Owner of Cardiology Specialist of Acadiana
337-269-9777
Jacob Freyou
-Rehabilitation Manager at Iberia Medical Center
337-339-1062
Gail Leleux
-Former Pharmacist at Leleux’s Pharmacy in Loreauville
337-412-7858
Timeline
Retail Sales/Check-in/Check-out Receptionist
Hubbell Dermatology
01.2019 - Current
Check-in/Check-out Receptionist
Lafayette Dermatology
01.2018 - 01.2019
Receptionist
Cardiology of Acadiana
01.2018 - 01.2019
Physical Therapy Technician
Iberia Medical Center
01.2016 - 01.2018
Pharmacy Clerk
Leleux's Pharmacy
01.2007 - 01.2015
Pharmacy Technician -
Academy of Acadiana
Dental Assistant -
Academy of Acadiana
High School Diploma -
Loreauville High School
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