Cynthia Robinson-Brown
Steger,IL
Summary
Dependable and organized professional provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with critical thinking skills. Skilled at developing and maintaining documentation systems, managing calendars and preparing meeting paperwork. Knowledgeable in the Special Education setting, processes and communication with parents.
Overview
6
6
years of professional experience
Work History
Secretary to the Division Coordinator of SPED
Bloom Township High School District 206
06.2017 - Current
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials for office operations.
- Tracked records, filed documents and maintained communication between parents and the department.
- Used job-related software to provide drafts and finalized written correspondence and documentation.
- Managed and IEP schedule to coordinate calendar and arrange meetings.
- Inventoried and ordered office supplies when needed.
- Confirmed incoming shipping and receiving activities.
- Studied processes, and developed spreadsheet to maintain workflow.
- Resolved issues through active listening and open-ended questioning, then asking an Administrator for assistance when necessary.
- Organized meetings and coordinated availability of conference rooms for participants.
- Trained secretaries to complete 504 Notification of Conference forms as the responsibilities were shifting to a different department.
Education
Early Childhood Education
Prairie State College
Chicago Heights, ILHigh School Diploma -
Crete-Monee High School
Crete, IL05.1983
Skills
- Point of Contact
- Typing
- PowerSchool
- Clerical Support
- Student Registration
- Office Organization
- Regulatory Compliance
- Coordinating Meeting Participants
- Conference Coordination with Parents via Google Meet
- Problem Resolution
- Friendly Communication Skills
Timeline
Secretary to the Division Coordinator of SPED
Bloom Township High School District 206
06.2017 - Current
Early Childhood Education
Prairie State College
High School Diploma -
Crete-Monee High School
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