Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Cynthia Rodriguez

Spring,US

Summary

Professional specializing in market research and marketing strategies, noted for high efficiency and productivity. Proficient in data analysis and understanding consumer behavior, with a strong focus on strategic planning. Effective communicator and problem-solver, utilizing adaptability to enhance marketing initiatives and support data-driven decisions. Boost customer satisfaction by analyzing and improving procedures to capitalize on emerging trends and integrate new approaches.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Fred Haas Toyota World
Spring, TX
10.2023 - Current
  • Welcomed guests, establishing a positive first impression for the company..
  • Utilized Excel spreadsheets to manage appointment schedules and log visitor data.
  • Resolved issues effectively, enhancing customer satisfaction metrics.
  • Managed high volume of incoming calls, directing to appropriate departments.
  • Created filters to organize data efficiently for management review.

Event Marketing Assistant

Lone Star College System
Houston, TX
10.2024 - 11.2024
  • Promoted club events using digital flyers, Discord announcements, and word-of-mouth strategies.
  • Created event graphics and tournament posts in Canva to align with club branding.

HEB Curbside

HEB Grocery Store
Spring
06.2023 - 09.2023
  • Managed curbside order fulfillment at HEB, ensuring accurate and timely delivery while maintaining exceptional customer service standards
  • Streamlined curbside pickup operations through efficient packaging.
  • Resolving real-time delivery challenges.
  • Coordinated with store departments to optimize product availability and substitutions.

Sales Associate

T.J. Maxx
Spring, TX
06.2021 - 10.2021
  • Assisted customers in locating desired merchandise and provided product information.
  • Processed customer transactions efficiently using point-of-sale systems and handled cash responsibly.
  • Greeted customers and provided exceptional customer service.

Education

Associate of Applied Science - Nursing

Lone Star College System
Houston, TX
07.2025

High School -

Klein Collins High School
Spring, TX
05.2022

Skills

  • Customer Communication & Insights
  • Excel for scheduling and data tracking
  • PowerPoint Word Excel
  • Tech-Forward Mindset- self-learning digital tools (social media, Canvas, Google Workspace) to build marketing proficiency
  • Organization and Time Management

Languages

English 

Spanish (Fluent)

Certification

  • CPR Certified
  • HubSpot Social Media Marketing Certification

Affiliations

Bilingual Communication Support – Fred Haas Toyota World
Recognized by staff, 2024

  • Frequently assisted Spanish-speaking customers with service coordination
  • Acknowledged for improving guest satisfaction and helping bridge communication gaps

Student Volunteer – Klein Collins High School
2021 – 2022

  • Assisted with school events, including setup and promotional efforts
  • Helped design posters for club drives and announcements

Volunteer – Lone Star College Gaming Club
Houston, TX | 2023 – Present

  • Helped organize and promote on-campus gaming events, including tournaments and casual meetups
  • Created flyers and Discord announcements to boost student turnout and engagement

Timeline

Event Marketing Assistant

Lone Star College System
10.2024 - 11.2024

Front Desk Receptionist

Fred Haas Toyota World
10.2023 - Current

HEB Curbside

HEB Grocery Store
06.2023 - 09.2023

Sales Associate

T.J. Maxx
06.2021 - 10.2021

Associate of Applied Science - Nursing

Lone Star College System

High School -

Klein Collins High School

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