Cynthia Rojas Hernandez
Bakersfield
Summary
Bilingual and highly motivated professional with a strong background in customer service, sales, and retail support. Over 10 years of experience as a dedicated to stay at home mom managing household operations, combine with hands-on entrepreneurial experience in clothing reselling. Recognize for exceptional organizational skills, strong communication, and ability to connect with customers. Seeking to bring a positive attitude, sales expertise, and strong work ethic to a retail team environment.
Overview
20
20
years of professional experience
Work History
Clothing Reseller
Self-employed
08.2021 - Current
- Bought, marketed, and resold clothing through online and local platforms.
- Build strong customer relationships by providing personalized recommendations and timely service.
- Organize inventory, manage pricing, and track sales to maintain profitability.
- Develop a keen eye for fashion, trends, and customer preferences to increase sales.
Stay-at-Home Mom
Bakersfield
01.2015 - Current
- Successfully manage a household with multiple responsibilities, including budgeting, scheduling, and organization.
- Demonstrate a strong multitasking abilities while supporting family needs and coordinating daily activities.
- Apply organizational and problem-solving skills that translate directly into customer service and retail rules.
Deli Clerk/Cashier
Mi Pueblo Food Center
Watsonville
08.2005 - 06.2009
- Great customers entering establishments.
- Answer customers, questions and provide information on procedures or policies.
- Receipt payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue, receipt, receipts, refunds, credit, or changed due to customers.
- Stock shelves, and mark prices on shelves and items.
- Compute and record totals of transactions.
- Supervise others and provide on the job training.
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Take and record temperature of food and food storage areas to prevent spoilage.
- Assist cooks and kitchen staff with various as needed and provide cooks with needed items.
- Serve and distribute food to customers.
Education
Diploma - General education
Pajaro Valley high school
WatsonvilleSkills
- Customer service and sales
- Bilingual: fluent in Spanish in English
- Cash handling and POS system systems
- Merchandising and visual
- Clothing resale and trend awareness
- Strong organizational skills
- Communication and teamwork
- Problem-solving and adaptability
- Microsoft Office and basic computer skills
Timeline
Clothing Reseller
Self-employed
08.2021 - Current
Stay-at-Home Mom
01.2015 - Current
Deli Clerk/Cashier
Mi Pueblo Food Center
08.2005 - 06.2009
Diploma - General education
Pajaro Valley high school