Cynthia Romero

• Monitored outside agency radio channels
• Responded promptly to inquiries from citizens, law enforcement, and other agencies.
• Received and processed calls to dispatch officers.
• Coordinated communication between multiple agencies when responding to complex incidents.
• Created incident reports and maintained records of all incoming calls and dispatches.
• Handled emergency phone calls calmly and obtained pertinent information with composed approach.
• Supervised surveillance cameras.
• Ensured accurate access control through property ID confirmation.

Duties Performed

• Officiate soccer matches to ensure compliance with established rules and regulations.
• Enforce game rules impartially, addressing infractions and administering appropriate penalties.
• Monitor player conduct to promote fair play and a safe playing environment.
• Start, stop, and manage the game clock and ensure adherence to scheduled match times.
• Conduct pre-game inspections of the field, equipment, and players to ensure safety standards are met.
• Communicate effectively with players, coaches, and assistant referees to manage game flow and resolve disputes.
• Position strategically on the field to maintain clear visibility of gameplay and make accurate decisions.
• Record and report match details, including scores, player infractions, and any incidents during the game.
• Maintain physical fitness to perform effectively in fast-paced, physically demanding environments.
• Stay up-to-date with changes in soccer rules and regulations through ongoing training and certifications.
• Demonstrate attention to detail, decision-making skills, and the ability to handle high-pressure situations.

Duties Performed

• Cultivated and upheld positive and professional relationships with staff and members.
• Trained team members on effective sales techniques.
• Welcomed club members and guests upon arrival.
• Enhanced member engagement through effective communication.
• Front desk call routing and logging messages
• Manage Check in Process for club members
• Use computer software for membership verification
• Coordinated effectively within a team-oriented setting.

Duties Performed

• Familiar with RIMS and CLETS
• Operated entry through Sally Port
• Monitored Video Surveillance System
• Observed and reported suspicious activity
• Parking rules and regulations enforcement
• Assisted sworn officers with traffic control
• Assisted the public with directions and information
• Student/employee safety escorts
• Provided vehicle jump start and key lock-out services
• Provided security for special events
• Patrolled campus by vehicle and foot
• Assisted sworn officers with campus closures, evacuations, and medical emergencies
• Other duties as assigned

Duties Performed

• Received and entered orders using register/ computer terminal
• Organized and performed final quality checks and delivered orders
• Prepared ingredients for products
• Worked in a team oriented environment
• Maintained a clean and organized environment
• Rapidly increased level of responsibility
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.