Experienced Business Manager with 17 years in property management. Skilled in management of accurate financial records. Known for collaborative approach and commitment to excellence.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Business Manager
MD MGMT LLC
Elkton, MD
04.2009 - Current
Oversee financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Streamlined business processes by implementing new project management tools and techniques.
Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
Process vital documentation, complete forms and obtain appropriate verification and authorization for services.
Developed and implemented operational strategies to enhance overall business efficiency.
Executive Assistant to the President
DAISY CONSTRUCTION COMPANY
Wilmington, DE
09.2007 - 04.2009
Managed executive scheduling and calendar coordination for optimal time management.
Assisted in budget tracking and expense reporting, contributing to financial oversight.
Coordinated travel arrangements, optimizing itineraries to support executive operations effectively.
Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
Served as a trusted liaison between the President's office and internal departments, facilitating efficient collaboration on projects and initiatives.
Business Owner
CALCULATIONS, INC.
Wilmington, DE
04.1997 - 09.2007
Established strong customer relationships through excellent communication and attentive service.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Boosted revenue by identifying new business opportunities.
Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Implemented cutting-edge technology solutions to enhance operational productivity and customer engagement.
Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Education
Accounting
Cecil Community College
North East, MD
Business Administration
Goldey-Beacom College
Wilmington, DE
Skills
Business and Sales Management
Project Mgmt and Contract Negotiation
Property Mgmt and Community Engagement
Team Leadership and Conflict Resolution
Certification
New Castle County Chamber of Commerce - Member
Delaware Contractors Association - Member
Chesapeake Club Condominiums Homeowners Association - Treasurer
Chesapeake Club Roads Association - Treasurer
Diamond Head Condominium Homeowners Association - Paint Committee
Makai Condominium Homeowners Association - Budget Committee
La Siesta Residences Homeowners Association - Secretary