Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanel Barba

Bakersfield,CA

Summary

Experienced sales team leader with a strong track record of leading high-performing individuals and driving revenue growth. Skilled in strategic sales planning, team management, and delivering exceptional customer service. Fostering a positive and supportive environment to develop a team that is highly motivated and results driven.

Overview

12
12
years of professional experience

Work History

Sales & Service Lead

Sephora
Bakersfield, California
12.2024 - 08.2025
  • Ensured compliance with company policies, procedures, and industry regulations.
  • Provided training and guidance to new team members on store processes, policies and customer service standards.
  • Monitored daily sales activities and provided feedback to team members.
  • Developed and implemented strategies to increase sales performance.
  • Met KPIs consistently by motivating exceptional team performance and enabling consistent sales with hands-on leadership.
  • Remained consistent by setting team goals, recognizing performance, and rewarding hard work.

Beauty Advisor

Sephora
Bakersfield, CA
09.2023 - 12.2024
  • Recommended, selected and located merchandise based on customer desires.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Sales Lead

Owl INC
Bakersfield, CA
09.2013 - 11.2022
  • Assisted in training new sales associates on store policies, procedures, and standards of operations.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
  • Provided guidance and support for team members in order to enhance their work performance and development.

Promotional Brand Ambassador & Sales Lead

Advance Beverage
Bakersfield, CA
04.2018 - 03.2020
  • Conducted on-site product demonstrations and sampling activities.
  • Provided customer service to ensure satisfaction with products or services offered by the company.
  • Conversed with customers to share information about products and services.
  • Analyzed market trends to identify opportunities for growth and expansion of the brand's presence.
  • Tracked sales performance metrics to assess effectiveness of promotional efforts.

Education

Associate - Diagnostic Medical Sonography

High Desert Medical College
Bakersfield
10.2021

High School Diploma -

Highland High School
Bakersfield, CA
05.2012

Some College (No Degree) - Communications

Bakersfield College
Bakersfield, CA

Some College (No Degree) - Communications

California State University - Bakersfield
Bakersfield, CA

Skills

  • Exceptional Customer Service
  • Product and Service Sales
  • Teamwork and Collaboration
  • Effective Communication
  • Coaching and Mentoring
  • Training and Development
  • Business Sales Management
  • Friendly and Outgoing

Timeline

Sales & Service Lead

Sephora
12.2024 - 08.2025

Beauty Advisor

Sephora
09.2023 - 12.2024

Promotional Brand Ambassador & Sales Lead

Advance Beverage
04.2018 - 03.2020

Sales Lead

Owl INC
09.2013 - 11.2022

Associate - Diagnostic Medical Sonography

High Desert Medical College

High School Diploma -

Highland High School

Some College (No Degree) - Communications

Bakersfield College

Some College (No Degree) - Communications

California State University - Bakersfield

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