Cynthia Satterfield

• Responsible for collection of accounts. I work assigned Medicaid claims daily. I research denials received from payers. Make telephone inquiries to insurance carriers to collect delinquent claims. Updated patients insurance as needed. Answered all correspondence that was received from payers.

Responsible for billing Medicare and Medicare Advantage insurance plans and assuring billing guidelines stay current for all hospital based physician billing. Perform miscellaneous clerical duties. Collaborate with different departments in order to resolve potential denials of claims. Maintain claim edits with Clearing House to insure clean claim rates. Maintain departmental productivity goals.

Responsible for pulling denial information in from dashboard and analyzing data and distributing findings to responsible departments. Maintain a caseload and monitor day to day compliance of appeal decision time frames. Reports trending denials to management to eliminate denials. Maintaining denial percentage below 5% for all hospital and ambulatory locations.

Responsible for collection of accounts. I worked Medicare, Medicaid, Medicaid CMO's, and Commercial payers. I worked assigned claims daily. Mailed insurance claims that were not transmitted electronically. Made telephone inquiries to insurance carriers to collect delinquent claims. Updated patients insurance as needed. Answered all correspondence that was received from payers. Submitted medical records when requested.